Ferman BMW

Very nice overall experience.Caesar was very helpful with the entire time I was there.The work done at the dealership was concluded in the stated time frame the entire time I was there.The work done at the dealership was concluded in the stated time frame More

I was turned off by the $999.95 charge to do paperwork for the sale. I did like the sales man and the price for the car was fair. for the sale. I did like the sales man and the price for the car was fair. More

This was literally the BEST car buying experience I’ve had in a LONG time! Everything was done and ready to go when I arrived, the staff was super easy to work with and the price/value of the new car/trad had in a LONG time! Everything was done and ready to go when I arrived, the staff was super easy to work with and the price/value of the new car/trade was more than reasonable! I went in looking for a pre-owned X7 and walked out with a brand new one from the showroom (my first experience with this as well). I will most definitely use them again for future purchases. And I would be remiss if I didn’t mention how much FUN the entire staff made our visit, as well as being super sweet and inclusive of my 12 year old son. It’s hard, or at least awkward, talking face-face, especially about an important purchase, while wearing a mask, but they made us quickly forget we were even wearing them and business was just business. I love my new car more and more each and every time I get in it or see it in the parking lot! It’s pristine and a xxxx of a machine! I NEVER thought I would leave Mercedes...but here I am...a BMW girl! Thank you Ferman BMW, you guys are incredibly awesome! Alex, you were amazing and we love that you’re German (so appropriate), and you definitely know your stuff, which unfortunately a lot of car sales people don’t know squat about what they’re selling! Aaron, I would’ve bought 10 cars if it meant I got to listen to your North Carolina accent all afternoon :) There’s always a million papers to sign, no way around that, but you made it quick and easy, which we appreciate! Alan...you amused me more in 10 minutes than I could’ve hoped for in a lifetime! There was also a very sweet woman in an office along the back of the showroom (I didn’t catch her name), but she let me use her computer to register my new vehicle, gave my kid candy and provided a really nice casual conversation, that during a pandemic I haven’t experienced much of. There was also another gentleman that handles vehicle setup, in addition to just helping you learn about the spaceship it feels that you now own. He was great, created a very user friendly environment (I’m NOT tech savvy) and managed to teach me most of what I needed to know in less than 20 mins. The entire experience was refreshing and most importantly reestablished a lost trust that car buying doesn’t have to be the work of Lucifer himself! Thank you all, truly!!!!!! Amanda C. More

I’m a 51 year old black female who has purchased several cars during my lifetime. Ferman BMW outranked all other dealers for overall purchasing experience. Their staff were patient, courteous, and more co cars during my lifetime. Ferman BMW outranked all other dealers for overall purchasing experience. Their staff were patient, courteous, and more concerned about making sure my needs were met than trying to sell a car. They provided the best purchase price when compared to other local dealers and I would recommend them to anyone (especially minority people wanting a fair deal). More

It was one of my best annual trips to Ferman BMW. Cesar was fantastic. He is a great asset to Ferman BMW. Sharon De Vore was fantastic. He is a great asset to Ferman BMW. Sharon De Vore More

I’ve owned many different high line vehicles over the years but BMW is hands down the best decision I have made. Purchasing from Ferman BMW of Palm Harbor was really easy, my sales person Mario was fanta years but BMW is hands down the best decision I have made. Purchasing from Ferman BMW of Palm Harbor was really easy, my sales person Mario was fantastic and the General Sales Manager; Karl Alvarez was instrumental in the purchase. My furnace manager; Aaron Cox was very thorough when he reviewed my paperwork. Fantastic buying experience! More

Mario was friendly, respectful, attentive and efficient. I was comfortable during the whole car buying process, thanks to Mario. He took the time to explain everything and I was never rushed. Best experienc I was comfortable during the whole car buying process, thanks to Mario. He took the time to explain everything and I was never rushed. Best experience yet buying a car! More

Mario took the time to answer all my questions and did multiple car inspections over the course of 4 or 5 phone calls before I drove from Sarasota to Ferman’s Palm Harbor dealership location. Mario also multiple car inspections over the course of 4 or 5 phone calls before I drove from Sarasota to Ferman’s Palm Harbor dealership location. Mario also sent several additional photos of the targeted BMW in response to my questions. I was impressed by his in depth knowledge of the model BMW I sought and eventually purchased. More

Wonderful experience with Cesar! On time, thorough, efficient and followed up to confirm everything was good and if anything was further needed a few days after my service. Excellent experience! efficient and followed up to confirm everything was good and if anything was further needed a few days after my service. Excellent experience! More

My car was still under warranty. Kyle the ship foreman found the issue. Problem solved! Kyle and Sal are great to work with. Highly recommend,! found the issue. Problem solved! Kyle and Sal are great to work with. Highly recommend,! More