Ferman BMW
Palm Harbor, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent experience All personal were very polite and professional. Mr. Gary Mack showed us the car and also took us for a quick ride, during the ride he explained us All personal were very polite and professional. Mr. Gary Mack showed us the car and also took us for a quick ride, during the ride he explained us in good detail the characteristics and performance facts of the X5 suv that we were evaluating. He also explained the type of warranty of the vehicle and the services that BMW recommended. We felt very confortable during all the process of the purchase of the SUV. More
Great experience from start to finish! Superb customer service from Sales to Finance to Delivery!! Tom Berges worked with us to find the right preowned vehicle and introduced us to Matt Cer Superb customer service from Sales to Finance to Delivery!! Tom Berges worked with us to find the right preowned vehicle and introduced us to Matt Cerro who worked a great deal on a 2019 Mini Cooper Countryman S! We closed both deals with Erin Chaparro the Finance Manager who was excellent and worked very hard to put together two great deals!! Thank you to all of the Ferman Team! More
Nice experience this was a pleasant experience.I did not feel pressured to buy ,all information was given to me about the vehicle that I needed . The finance dept wa this was a pleasant experience.I did not feel pressured to buy ,all information was given to me about the vehicle that I needed . The finance dept was able to get me into a good car with poor credit health ,financing was a little high but to be expected.chris my advisor was patient and a cool guy ! He also did check in within 24 hours to make sure vehicle was up to spec and to my liking. More
Doesn’t look or feel like a BMW dealer I came from another state where I loved our BMW dealer and service. They made us feel special every time, complimentary wash inside and out every time I came from another state where I loved our BMW dealer and service. They made us feel special every time, complimentary wash inside and out every time, easy to schedule services and to receive call backs. Here it looks like any other avarage dealer, the complimentary wash if it does something inside is minimum. And I had to ask for it because the other time not even outside.. I tryed to have a return call to have info about a part that was ordered for 4 months with no success .. if you talk to someone that was not the same as last time they don’t know anything. They need a better system to leave notes and info about their clients and their cars in case you have to speak with someone else. calls go to the answering machine every time you ask to be transferred to someone, you leave a message and nothing happens. and if I didn’t go there in person I’m not sure they would ever call me back. I just go there because it’s the only option in Clearwater. The only thing I can’t complain is the treatment once you get there. The people are indeed very nice with you and once you can get it scheduled, the service is ok. More
service always great service thankyou .i am a canadian and have been going to ferman since i started coming to florida and always had great service always great service thankyou .i am a canadian and have been going to ferman since i started coming to florida and always had great service More
tire repair Service was professional,polite and efficient. I had a nail in right front tire, Could not fix the tire but provided options which I will pursue. I Service was professional,polite and efficient. I had a nail in right front tire, Could not fix the tire but provided options which I will pursue. I am not affilliated with any employees at freman. More
Quick Was in and out quickly, just as they had advertised. Took care of all my needs. Space was inviting and visit was very easy on my time. Was in and out quickly, just as they had advertised. Took care of all my needs. Space was inviting and visit was very easy on my time. More
Excellent Steve Venden was my Salesmen & he made this experience very pleasant. He was very easy to work with. He was a good listener & found me my perfect car. Steve Venden was my Salesmen & he made this experience very pleasant. He was very easy to work with. He was a good listener & found me my perfect car. He even followed up with me to make sure everything was going well & I was enjoying my car. I would recommend working with Steve Venden! Alan Mazur was the manager & Scott Douglas was my finance manager. They were both very easy to work with as well. I will be recommending Ferman BMW to my friends! More
Made it easy I had a great experience with this dealership. They helped at every step along the way. If you need a car, this is a great dealership I had a great experience with this dealership. They helped at every step along the way. If you need a car, this is a great dealership More
Excellent Dealership Ryan George is sn excellent sales man, extremely informative about the Mini Cooper Countryman, there is no high pressure to buy. Very enjoyable exper Ryan George is sn excellent sales man, extremely informative about the Mini Cooper Countryman, there is no high pressure to buy. Very enjoyable experience. Would highly recommend More