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Ferman BMW
Palm Harbor, FL
8,122 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,122 reviews
April 08, 2020
A very easy car buying experience David T and David S were both very responsive to my initial requests for pricing. The car was ordered via email and all questions were promptly answe David T and David S were both very responsive to my initial requests for pricing. The car was ordered via email and all questions were promptly answered (and I had a lot). They kept me informed of progress and it was an easy process to pick up the car. They were both great to work with! More
by Sherry
April 08, 2020
They did an outstanding job keeping everything clean and sanitized. They were great with the purchase of the vehicle and even let me come back later when I thought of switching cars after my purchase. sanitized. They were great with the purchase of the vehicle and even let me come back later when I thought of switching cars after my purchase. More
by elf
Verified CustomerApril 07, 2020
I give Cesar a 5 Star he undid some of the wrong Nick did. Nick was unprofessional and incompetent and deserves a one star. Cesar made sure my service concerns were met and taken care of did. Nick was unprofessional and incompetent and deserves a one star. Cesar made sure my service concerns were met and taken care of More
by mpcjewel
April 07, 2020
Clean, respectful Took good care of car and took care of the necessary recall without any issues. Sometimes dealers make a fuss about modifications despite being unrel Took good care of car and took care of the necessary recall without any issues. Sometimes dealers make a fuss about modifications despite being unrelated to a specific safety recall, this dealership was respectful, knowledgeable and enjoyable to work with service-wise. More
by V8Bait
Employees Worked With
Do not recall
April 07, 2020
Great place and high class customer service. Thank you Rosy! Her and David did a good job helping me select the best BMW for me. I am happy Rosy! Her and David did a good job helping me select the best BMW for me. I am happy More
by tarden.kennedy
Employees Worked With
Other Employees :
Rosy was great. Her first sale. Wish her luck
April 06, 2020
I Always get excellent customer service. When I bring my car in. Jamie always kept me informed while I was there. I also like how they text me and follow up. car in. Jamie always kept me informed while I was there. I also like how they text me and follow up. More
by wdsidelady
April 06, 2020
Cesar my service advisor at Ferman BMW did a great job taking care of my issue with my M235I BMW. He was very professional and over delivered on his promises taking care of my issue with my M235I BMW. He was very professional and over delivered on his promises More
by Paco1
Employees Worked With
April 06, 2020
Robert delivered my car Saturday, he did such an awesome job explaining all the features of the vehicle while practicing social distancing. He was very knowledgeable and made the whole process smooth and ea job explaining all the features of the vehicle while practicing social distancing. He was very knowledgeable and made the whole process smooth and easy. Thank you for a great experience Robert! More
by Pebbles_cruzado
Employees Worked With
April 03, 2020
Great experience This dealership and Robert were very professional, super friendly , and great to work with, very good customer service. I had a great experience with This dealership and Robert were very professional, super friendly , and great to work with, very good customer service. I had a great experience with the car leasing process and very happy with my new BMW! More
by Marissa
Employees Worked With
April 03, 2020
Awesome at home service for my recall notice ! Could not believe you would do a home visit to ensure all was ok with the car!! Fantastic!! not believe you would do a home visit to ensure all was ok with the car!! Fantastic!! More
by jnjpeters041
Employees Worked With
Person who came to my house
