Ferman BMW

Great experience I had a great experience. Everything went perfect.. I Will definitely recommend Ferman BMW and Alex Wolf to my friends, neighbors, and co- workers. 1 I had a great experience. Everything went perfect.. I Will definitely recommend Ferman BMW and Alex Wolf to my friends, neighbors, and co- workers. 10/10 More

Excellwnt Great experience as always, I contacted my favorite sales person Gary Mack and he made the deal that I wanted happen. This is my 3rd vehicle from Ferm Great experience as always, I contacted my favorite sales person Gary Mack and he made the deal that I wanted happen. This is my 3rd vehicle from Ferman and Gary has assisted me every time. I would highly recommend Gary and Ferman to family and friends. Everyone was super nice and helpful. I give them a 5 stars. The director was great as well. More

Yearly maintenance Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary t Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary transportation between home and dealer with very courteous drivers Complimentary wash is always appreciated More

Alex is amazing! Alex was amazing! He helped me pick out the best possible option of a car for me; he was always honest and kept my interests as a priority rather than Alex was amazing! He helped me pick out the best possible option of a car for me; he was always honest and kept my interests as a priority rather than just trying to sell me a car for the sake of sales. I highly recommend BMW Ferman; when you get there, look for Alex! More

Perfect experience Everyone at the dealer was great service was great. Kept me very informed of all the issues with my mini and made me aware of everything that was fixe Everyone at the dealer was great service was great. Kept me very informed of all the issues with my mini and made me aware of everything that was fixed. Was promised a two day turn around was completed in one day less than 24hrs. Service was great!!! 10 stars!!! More

I had a hreat experience. I had a great experience and I love my new to me Toyota Sienna. Daniel Macdonald was a great salesman, not at all too pushy and made everything seemle I had a great experience and I love my new to me Toyota Sienna. Daniel Macdonald was a great salesman, not at all too pushy and made everything seemless. My only thing I would say could be improved is that the detail shop could be a bit better. More

5 Star Sales and Service Jack Dennis and Finance made my buying experience excellent!! The Service Dept. Quickly and Fully resolved my follow-up visit. 5 star experience from Jack Dennis and Finance made my buying experience excellent!! The Service Dept. Quickly and Fully resolved my follow-up visit. 5 star experience from beginning to end. More

Poor Service - New Car needs service and I cant get help Brand new car...bonnet racing stripes added...one stripe is defective. Ive gotten nothing but a run around...lots of texts with my salesperson Matt.. Brand new car...bonnet racing stripes added...one stripe is defective. Ive gotten nothing but a run around...lots of texts with my salesperson Matt...calls from several people named Jaime and Cody...they all say they want me happy, yet they have not scheduled me to fix the problem. A hassle over a loaner car...promises of calls from someone who will take care of me named Chris. Then nothing. Someone named Ryan sold me on this dealerahip via email with promises of exceptional service...A real letdown. More

Yrly chk up Left the car and was completed 4 hrs later . Jimmy as always took great care of us. Hire more professionals like him. Have bought 6 cars from Steve Left the car and was completed 4 hrs later . Jimmy as always took great care of us. Hire more professionals like him. Have bought 6 cars from Steve over the last several years . We are a two BMW family. Philip Boone who you all fired was the best rep/sales ever. Steve took over and is cery very good as well. Still am annoyed at ghe way Boone was treated. Bought three from him. Hire more like Steve and Jimmy. More

First visit and I was impressed! Great customer service from the greeter and Jimmy Whaley. Very efficient process and a comfortable lounge, Work was completed when promised. Jimmy wa Great customer service from the greeter and Jimmy Whaley. Very efficient process and a comfortable lounge, Work was completed when promised. Jimmy was outstanding and followed up to make sure everything was fine. More