Ferman BMW

Brian Gains and this Geniuses I wish that I could have had my $350 BMW Lease Disposition Fee taken care of. But other than that. I am very happy and would recommend I wish that I could have had my $350 BMW Lease Disposition Fee taken care of. But other than that. I am very happy and would recommend More

It was amazing I would recommend anybody to go to this dealership especially if you’re upside down on your car they find some way to make it work and to make you h I would recommend anybody to go to this dealership especially if you’re upside down on your car they find some way to make it work and to make you happy! Staff is friendly on very professional... More

Routine Oil Change Ferman MINI Service was able to get my MINI taken care of in a timely manner that worked with my schedule. Friendly service, Darlene my Service Advis Ferman MINI Service was able to get my MINI taken care of in a timely manner that worked with my schedule. Friendly service, Darlene my Service Advisor was terrific. Great thing about my MINI is that as a new one it came with MINI Maintenance which takes care of my oil changes. More

Quality and service First, they get in such beautiful cars in trade, I got an 04 with 56K miles and it looks like it just came out of the showroom. Secondly, my salesman First, they get in such beautiful cars in trade, I got an 04 with 56K miles and it looks like it just came out of the showroom. Secondly, my salesman, Tom Horton, was the greatest, no high pressure, just there to help me find a car I would like. I cannot say enough good about Tom, the sales manager and the service department. They went over that car so carefully before they gave it to me, they even put on 4 new tires, even though the tires on the car looked good, because they did not want to sell me a car with old tires. How many dealerships take care of their customers like that!! Obviously, I did not spend a lot of money by todays standards, but the Ferman people treated me as if I were their most valued customer and I think they were as excited as me when I found the perfect car. You would have a hard time finding a dealership better than Ferman's. More

Service Always knowledgeable, friendly and accommodating. I love the treatment and comfort that the dealership provides for their customers. The play area ma Always knowledgeable, friendly and accommodating. I love the treatment and comfort that the dealership provides for their customers. The play area makes it easy to bring my daughter More

New 7 Excellent experience Working with Steve and Karl. Great knowledge of the product. No pressure. Easiest process with turning in a previous lease the ve Excellent experience Working with Steve and Karl. Great knowledge of the product. No pressure. Easiest process with turning in a previous lease the vehicle.Finance Department did a great job. Excellent description of cost of the vehicle. More

Quick service My vehicle experienced an “engine malfunction” for a second time in a week and was towed in on a Sunday afternoon. Even though service was closed on S My vehicle experienced an “engine malfunction” for a second time in a week and was towed in on a Sunday afternoon. Even though service was closed on Sunday, Cesar put it into service as soon as he arrived back at the dealership Monday morning. He was able to get my car back to me the same day. But I will say I’m happy to have purchased an extended warranty. More

Always great service Car servicing is always a pleasant experience with friendly staff. Work is always completed in a timely manner and I’ve never had issues with my car a Car servicing is always a pleasant experience with friendly staff. Work is always completed in a timely manner and I’ve never had issues with my car after leaving. More

Did not use service department yet Have not use the service department yet not will rate in the future months. I look forward to applying rate via the service area soo. Have not use the service department yet not will rate in the future months. I look forward to applying rate via the service area soo. More

Buying used! I bought from out of state with help from Alex and Phil. It was a freat experience and they made it a low stress affair. Thanks! I bought from out of state with help from Alex and Phil. It was a freat experience and they made it a low stress affair. Thanks! More