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Ferman BMW

Palm Harbor, FL

4.8
8,213 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 8,213 reviews

May 20, 2019

They made it right After management learned about a problem I'd had, their response was instant. Good to their word. Sorry that it didn't get done the first time More

by Bumblebee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Ferman BMW responded

Thank you for your review!

May 20, 2019

Great all around! Mike A. was patient, clear, and always professional. He helped us get into the car of our dreams, and took care of all the little details with a smile More

by fransiracusa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Attia, Paul Scaglione
May 20, 2019 -

Ferman BMW responded

Thank you for your review!

May 19, 2019

Very pleased I was very pleased with my recent experience with leasing my new vehicle. Mary Keller is an outstanding sales person! The price and trade in value w More

by jtsag17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Ferman BMW responded

Thank you for your review!

May 19, 2019

Had a great experience David Soto the Salesmen was very helpful in getting my deal done. The finance department was very helpful as well and made my experience great! More

by jodysimmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Soto
May 20, 2019 -

Ferman BMW responded

Thank you for your review!

May 19, 2019

Annual Service Good professional service. In for annual maintenance, nothing unexpected. Was able to get a loaner and not have to wait in the showroom. Car was retur More

by RRUPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2019 -

Ferman BMW responded

Thank you for your review!

May 19, 2019

Superior experience at Ferman BMW. Just purchased my second BMW- at Ferman BMW. Want to give a shout out to sales manager Alan, superior sales advisor Mary, Mr. tech savvy Alex, super More

by BMW550i😀
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Mazur
May 20, 2019 -

Ferman BMW responded

Thank you for your review!

May 19, 2019

Just okay There was no advance planning and my service rep treated me as if my questions were barely tolerable. It was known that prior to my visit that my tire More

by Anon
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma
May 20, 2019 -

Ferman BMW responded

Thank you for your review!

May 17, 2019

Courtney Rocks It Thank you Courtney for being professional and effective at your role. I appreciate your excellent customer service. I love my mini even when I have More

by JEANNIEPICKERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney
May 17, 2019 -

Ferman BMW responded

Thank you for your review!

May 17, 2019

DISAPPOINTING SERVICE *Very disappointed with Ferman BMW service. SIMPLE OIL CHANGE FOR BMW 535I MSPORT Even after clearly stating the issues, With Nick, he never advised More

by LEFASINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Hawk
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2019 -

Ferman BMW responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

May 16, 2019

Scott Simpson and Erin chaparro Our dealer Scott was so patient with me and my hubby was very personable not just rushing us to buy it and made our 2 hour trip worth it up there . Er More

by Brittany123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Macdonald
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Simpson, Erin Chaparro
May 17, 2019 -

Ferman BMW responded

Thank you for your review!

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