Ferman BMW

Robert He was kind, patient, and spent time finding the car that met my needs. He followed up today regarding the “genius” service when I took delivery of my He was kind, patient, and spent time finding the car that met my needs. He followed up today regarding the “genius” service when I took delivery of my car. I need to schedule another appointment with the genius to go over the features of my car. More

Yearly maintenance Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary t Complimentary checkup indicated A/C service Necessary parts were in stock and repair completed in one day Oil change also completed Complimentary transportation between home and dealer with very courteous drivers Complimentary wash is always appreciated More

Excellwnt Great experience as always, I contacted my favorite sales person Gary Mack and he made the deal that I wanted happen. This is my 3rd vehicle from Ferm Great experience as always, I contacted my favorite sales person Gary Mack and he made the deal that I wanted happen. This is my 3rd vehicle from Ferman and Gary has assisted me every time. I would highly recommend Gary and Ferman to family and friends. Everyone was super nice and helpful. I give them a 5 stars. The director was great as well. More

Great experience I had a great experience. Everything went perfect.. I Will definitely recommend Ferman BMW and Alex Wolf to my friends, neighbors, and co- workers. 1 I had a great experience. Everything went perfect.. I Will definitely recommend Ferman BMW and Alex Wolf to my friends, neighbors, and co- workers. 10/10 More

Water pump replacement Great service and speed. Jimmy is always amazing. Loaner was great also. Ferman is the easiest bmw dealership in st. Pete. Thanks again for a great Great service and speed. Jimmy is always amazing. Loaner was great also. Ferman is the easiest bmw dealership in st. Pete. Thanks again for a great experience More

Awesome Best dealership I've ever been to. In and out, no hassle. No games. Completely professional and personable. Thanks to Charles (Chucky), Phil and Tomas Best dealership I've ever been to. In and out, no hassle. No games. Completely professional and personable. Thanks to Charles (Chucky), Phil and Tomas for all of their help and moving so quick to get me where I needed to be. My next purchase will be at Ferman BMW! Thanks again guys. The Hailey Family More

Perfect! Five stars! My experience was amazing, from Tom Horton, the salesperson to Derrick Snyder, pre-owned vehicle Service Manager. The professionalisms of the team is My experience was amazing, from Tom Horton, the salesperson to Derrick Snyder, pre-owned vehicle Service Manager. The professionalisms of the team is definetly and top priority. Tom has gone above and beyond to ensure that all our agreements are followed and to ensure.a total customer satisfaction. Derrick has ensured to follow up on a couple of unforseen issues, nevertheless always keeping me on the loop during the process, a true testament to great customer service. Even Steve the technician took the time to further explaing in detail the operations of the M3 engine. Even Alan in the new car department offered to help me with a request from a vehicle that is not even a new purchase. I’ll definetly recomend all my relatives and friends to the Ferman BMW family and will come back for another BMW. More

Great service Excellent, consistent customer service. Prompt work at appointment time. Accommodating staff who provided me with a loaner car during service time an Excellent, consistent customer service. Prompt work at appointment time. Accommodating staff who provided me with a loaner car during service time and explained repairs in detail. More

Perfect experience Everyone at the dealer was great service was great. Kept me very informed of all the issues with my mini and made me aware of everything that was fixe Everyone at the dealer was great service was great. Kept me very informed of all the issues with my mini and made me aware of everything that was fixed. Was promised a two day turn around was completed in one day less than 24hrs. Service was great!!! 10 stars!!! More

I had a hreat experience. I had a great experience and I love my new to me Toyota Sienna. Daniel Macdonald was a great salesman, not at all too pushy and made everything seemle I had a great experience and I love my new to me Toyota Sienna. Daniel Macdonald was a great salesman, not at all too pushy and made everything seemless. My only thing I would say could be improved is that the detail shop could be a bit better. More