Ferman BMW

Fantastic Salesman(Wow!!! Great Dealership) I Spoke to Dan Macdonald over the phone and right away I was impressed. I had called several other dealers and spoke to the business development unit I Spoke to Dan Macdonald over the phone and right away I was impressed. I had called several other dealers and spoke to the business development unit but the sales dept never called me back. Well Dan took all my information went outside to check on the car I called about and emailed me pics of the car. He even pointed out all the imperfections and highlighted them out in his pics...Wow must salesman don't do that. Dan gave me his cell and when I had questions that same day I must of called him on his cell phone 5 times and he answered every time. I did credit app over the phone and drove 250 miles to the dealership because I liked the Lexus they were selling but I also liked Dan. Believe me I would not have drove that distance if the salesman was an a>>hole which must of them are. When I arrived at the dealership Dan had the car looking immaculate as he put his best detail guy on it. I was so impressed I decided to buy another car from him a few days later, I just wish all sales guys could be like him! More

Got the car I wanted Big thanks to Robert Chodorowski who made it happen for me. I live 2 hours away from the dealer and he handled everything super smoothly from getting Big thanks to Robert Chodorowski who made it happen for me. I live 2 hours away from the dealer and he handled everything super smoothly from getting info to financing! More

Probably the best car buying experience I’ve ever had. I was very pleased! They were very appreciative of my business and really worked to help me get the best deal for my budget. Everyone was kind and p I was very pleased! They were very appreciative of my business and really worked to help me get the best deal for my budget. Everyone was kind and professional. Aleksandr, Brian, Scott in Finance! Awesome team of very caring people. More

Bought a new car had to return twice in 4 days I bought a car on this past Monday by Wednesday the TPM malfunction light was showing I brought the car in on Friday I was told it was repaired no lon I bought a car on this past Monday by Wednesday the TPM malfunction light was showing I brought the car in on Friday I was told it was repaired no longer than 5 minutes after I left the shop the light came on again so now I'm having to take the car right back for the repair. Very very disappointed More

TRUE FIVE STAR EXPERIENCE!!! My sales representative, Robert, was tremendously helpful getting me the deal I was comfortable with. A true professional. I highly recommend him My sales representative, Robert, was tremendously helpful getting me the deal I was comfortable with. A true professional. I highly recommend him. The service manager, Jamie, took great care to make sure the car was as close to brand new as possible. I am extremely happy with my experience at Ferman BMW and will be back when I’m ready to purchase my next car. More

Always taken care of quickly. Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car Each time I visit Ferman BMW I am treated very nice. Service is completed in less time than anticipated. Employees are always very professional. Car is always very clean after being serviced. More

BMW service Great service and care! I asked my service advisor to help with repairs. They added value to my experience by raising attention to other items that ne Great service and care! I asked my service advisor to help with repairs. They added value to my experience by raising attention to other items that needed service to help save me time and money in the long run. Thanks! More

Great service at the most inconvenient time Darlene went above and beyond to take care of me when I was traveling. She gave me one less thing to worry about. Thank you Darlene went above and beyond to take care of me when I was traveling. She gave me one less thing to worry about. Thank you More

Great experience and more I worked with Alex Wolf and David Theado. Both guys have an impressive amount of knowledge on BMW history and really know BMW. They not only drive BMW I worked with Alex Wolf and David Theado. Both guys have an impressive amount of knowledge on BMW history and really know BMW. They not only drive BMW but they have a passion for them. I've visited other BMW dealerships and one specifically I use for service and no way do they have anything on Ferman BMW in Palm Harbor. I can't speak for the whole dealership but Alex and David are both excellent. I'll be taking my X5 and 428I in for service very soon and will update my experience with the service department. If you are looking for a new or used BMW please do yourself a favor and check these guys out. You can not go wrong with either one. If you are into tuning and M performance upgrades, yes they have you covered too. Even if you do not buy something just the conversation alone is worth visiting these guys. Allan More

Service Very happy with Jimmy and his assistance and follow up about the service provided Car works fine and they washed the car as well Thanks Very happy with Jimmy and his assistance and follow up about the service provided Car works fine and they washed the car as well Thanks More