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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,028 Reviews

4,028 Reviews of Ferman BMW - Service Center

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September 08, 2023

Our salesman, Mario, did a great job of following up with us and keeping his word. The rest of the staff was quite helpful as well. More

by verduci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Borbolla, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

Awesome employees. They went above and beyond on what I expected from a dealership. My experience was top notch from the beginning until I signed the paperwork. More

by jason@watersag.com
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Daniel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Morales Nieves
September 08, 2023

Yesterday, the same warning light came on about engine oil after spending 3k to resolve the issue. It would appear that the issue was not addressed. And yes, I’m ticked. More

by Kimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Tereso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn’t interact with most so I can’t honestly rate, Angelo Cardinale
September 08, 2023

Great communication. Easy to get into an app last minute. Great people to work with! More

by kccarter504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2023

I love love love my new i4! !! I get so many compliments on her. A very special thanks to Tom, my great salesperson, as well as his awesome manager. I have had my i4 since April More

by ranikarnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Cardinale
September 08, 2023

Easy in. Quick service. Great waiting area. Service people were very helpful and friendly. I'll be back. More

by jcarney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Cardinale
September 07, 2023

Sal di d a gr eat job. Tha nk yo u ve ry mu ch ! More

by smithbk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

I have been using this Ferman BMW for more then 20 years for service and purchased of new cars. Always great experience - thank you Sal Graziano and all your Team !!! More

by kortas333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

Sal and the team are always helpful and explain any problems. I always have a very good experience at the dealership. More

by charles.davies2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2023

I love the personal attention customer service I receive. Also seeing the showroom floor is awesome. More

by deonsmith73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy (service)
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