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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,033 Reviews

4,033 Reviews of Ferman BMW - Service Center

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March 13, 2023

Great resolution to problem with my A/C leakage in car. Accomodated my schedule, making it relatively painless. More

by X5Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

I have already have an A plus review I keep getting these..:: you did an amazing job More

by wintucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : This is why I delete these I already did this and now it’s so late I can’t recall other than Jamie, Angelo Cardinale
March 10, 2023

The service staff is courteous. Everything was done, timely, and I appreciated the service staff help in getting the work done quickly. More

by matt.aldissi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Cardinale
March 10, 2023

All completed as requested. Service dept goes out of their way to accommodate guests. Would be nice to have loaner cars More

by rjoy120156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

Great service and attentive, on point with all my questions and fast on delivery as well!! Recommend to everyone Ferman Bmw number 1 !! More

by CARMELOCYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

Very professional. They are quick and efficient. Always friendly, easy to deal with provide thorough evaluations. More

by pmorea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

As always Jamie and her service team did an outstanding job. Thanks a million. I'll be back. More

by JOHN.FRASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

Everyone is professional and makes every customer seem special. The service provided is excellent. The waiting area is comfortable. More

by bshoffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Had a concern. Attempted to contact service department manager Brian twice to discuss. He never responded. More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Pelletier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Ferman BMW responded

Jonathan, Please call me to discuss this visit you had with our service department. I would love to assist you, Karl Alvarez Assistant General Manager Ferman BMW/MINI of Palm Harbor 727-785-3900 x 5264 office kalvarez@ferman.com

March 08, 2023

Professional service team that kept me informed on my service visit and explained each repair issue in detail. More

by johnsvv111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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