Ferman BMW - Service Center

Ceasar is the best service advisor I’ve ever worked with. Bob Murray’s team is excellent! Ferman BMW is a class act! Bob Murray’s team is excellent! Ferman BMW is a class act! More

Awful experience here with my advisor. I refuse to believe this is a standard here so I would not go into the details. I took my bmw 7 series to get the some work that shouldnt have taken I refuse to believe this is a standard here so I would not go into the details. I took my bmw 7 series to get the some work that shouldnt have taken more than 7 days and it sat at the shop for 3 weeks 4 days to get half the job done. If your advisors initials is N.H kindly request a new one. The service manager did a great job in trying to resolve it but after the lies my my service advisor I simply couldn't trust them anymore. More

Courteous and professional no pressure making their clients feel comfortable in purchasing a vehicle when they drive off the lot without buyers remorse . clients feel comfortable in purchasing a vehicle when they drive off the lot without buyers remorse . More

Great service team and good communication. Work completed as needed and promised. Sal is the best Service Advisor Work completed as needed and promised. Sal is the best Service Advisor More

Really slow for 1 year check up. Said an hour, took 3 hours. Didn’t get report or what they did or found. Never been happy with service department there with 4 bmws I’ve owned. Said an hour, took 3 hours. Didn’t get report or what they did or found. Never been happy with service department there with 4 bmws I’ve owned. More

I moved here in August and found this great dealership! Everyone is very professional and helpful. Everyone is very professional and helpful. More

I brought my vehicle in with a flat tire in an emergency situation. They replaced my run flat tire and had me back on the road in under 45 minutes. Amazing! situation. They replaced my run flat tire and had me back on the road in under 45 minutes. Amazing! More

Took my car in to have work done. They half did the work. Had to take my car to a different BMW service center to have the work completed properly They half did the work. Had to take my car to a different BMW service center to have the work completed properly More

Bill was a pleasure to work with. Great service start to finish. Thank you, Bill ! Great service start to finish. Thank you, Bill ! More

Caesar did great job! He got me in and out of the dealership. Well done He got me in and out of the dealership. Well done More