4,037 Reviews of Ferman BMW - Service Center
My problem was addressed and taken care of. Wait time was not to long and fruendly staff. Wait time was not to long and fruendly staff. More
Ferman BMW is the best! I have used them for many years and always highest quality. I have used them for many years and always highest quality. More
Sal always does a great job. He keeps us informed about the problem, the cause and the solution. He keeps us informed about the problem, the cause and the solution. More
Nick Hawk was fantastic. Went the extra mile to ensure my car was working perfectly. Thank you Went the extra mile to ensure my car was working perfectly. Thank you More
Very friendly staff that made you feel welcome. Great overall buying experience I would recommend this dealership. Great overall buying experience I would recommend this dealership. More
Where do I start? Told me they would do a job and then after getting my money for the diagnosis, they aid they wouldn't do the work. Time before that, the technician Told me they would do a job and then after getting my money for the diagnosis, they aid they wouldn't do the work. Time before that, the technician couldn't find the antifreeze leak and he told me that BMW's use antifreeze and you are supposed to have to always add it. Total incompetence and I had to show the leak to the mechanic and he still couldn't accept that he was wrong. From one mechanic to another, you shouldn't be allowed to turn a wrench in a dealership. More
Thank you Cesar for your amazing assistance and customer service! Glad my car did not a major issue. Sincerely grateful. service! Glad my car did not a major issue. Sincerely grateful. More
Quick and honest service. Appointments are very easy to make. Jamie is an excellent service advisor. Appointments are very easy to make. Jamie is an excellent service advisor. More
Fast, honest, fair priced service. Flexible appointment times even open Saturdays. Best BMW dealership in the Tampa Bay area. Flexible appointment times even open Saturdays. Best BMW dealership in the Tampa Bay area. More
Sal Graziano (as always) was very helpful, and kept me updated on my car service. updated on my car service. More