Ferman BMW - Service Center

Sal took good care of me. I just wish there were loaner cars so that I wasn’t running around like crazy getting a rental and an Uber too and from the rental. But that’s no I just wish there were loaner cars so that I wasn’t running around like crazy getting a rental and an Uber too and from the rental. But that’s now Sal but that is something BMW’s used to be really good and providing and I’ve seen it go downhill the last 10 years. It is part of why I came to BMW to begin with because it used to seem like overall the company would go the extra mile for their customers. More

The overall process took way too long but I’m happy with my purchase. Th my purchase. Th More

This is a well trained team of professionals and Bob Annis is my go to person. They make the customer feel comfortable and treat you like family. I would recommend Ferman BMW, Mini and Jeep to anyone ne Annis is my go to person. They make the customer feel comfortable and treat you like family. I would recommend Ferman BMW, Mini and Jeep to anyone needing a vehicle or service. Thank you! More

Jaime always takes care of me like family, great honest service department all around. Highly recommend. service department all around. Highly recommend. More

Excellent customer service and fast service, the staff did a great job, I enjoyed the coffee while waiting did a great job, I enjoyed the coffee while waiting More

The dealership is customer oriented and my service advisor Cesar is the best I recommend anyone who brings their car there to request Cesar! advisor Cesar is the best I recommend anyone who brings their car there to request Cesar! More

Very organized and well managed. I will continue to bring my vehicle back to this location I will continue to bring my vehicle back to this location More

A professional courteous and honest analysis of the situation with my vehicle. Appreciate the analysis and being treated like family. situation with my vehicle. Appreciate the analysis and being treated like family. More

Sal was super helpful. I was able to get my car serviced rapidly. They also found an issue with my tires and got it taken care of fast before a long road trip I had. I was able to get my car serviced rapidly. They also found an issue with my tires and got it taken care of fast before a long road trip I had. More

Service performed and people were awesome! Great visit and I left satisfied with the service! Great visit and I left satisfied with the service! More