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Ferman BMW - Service Center

Palm Harbor, FL

4.7
3,943 Reviews

3,943 Reviews of Ferman BMW - Service Center

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March 27, 2021

The best BMW service in Florida, good customer service and price, Thanks to Jamie, for her professional treatment and good explanation of my service and what I will need in the future. More

by jmunoz125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

Always top notch service, no matter how small or how major your needs are, everyone from the mechanics to the Service dept to Sales and Finance has always consistently delivered EXCELLENT service throu More

by Hde976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazer Segura
March 25, 2021

I was not impressed with the service that I received, I was left waiting to check my SUV in for service. I am not sure that I will return to this location for service in the future. More

by debbieo_32
Recommend Dealer
No
Employees Worked With
Christopher Sanborn Jr.
March 24, 2021

Very smooth experience with Ferman BWM service department. Christopher was great and got me in and out very quickly. My car was ready in the same day! More

by ALIWALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sanborn Jr.
March 24, 2021

Cesar is the best Service Manager around!! Always gets the job done and goes above and beyond to ensure that your maintenance needs are taken care of!! More

by TJESUS3334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2021

We were visiting in Florida and stopped in Clearwater as her BMW X.3 service light was on. Furman BMW could not have been nicer you’re more accommodating thank you so much More

by dianecam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sanborn Jr. , Angelo Cardinale
March 22, 2021

Great service always, limited waiting period. I will continue to have my vehicle serviced at Ferman BMW in Palm Harbor. Cesar has been a tremendous advis More

by NYBOYS6101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

I’m not confident this dealership can diagnose the issues with my car. They had it three times within a month and kept coming up with new issues. Initially my car was towed in and after the first repair, the More

by Phergus76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2021

Cesar was very helpful and cordial... had to return a few days later for a loose bolt in the exhaust system and corrected right away. More

by rgsp78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

rgsp78 responded

Very pleased with service!

March 21, 2021

Excellent services. I was not intending on to stay for a couple hours, am glad I did. A manufacturer recall was worked on along a standard service visit. More

by jsleopold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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