Ferman BMW - Service Center

Chris and the service team were courteous and professional. They communicated well and provided updates on my vehicle through out the day. Appreciate their efforts. professional. They communicated well and provided updates on my vehicle through out the day. Appreciate their efforts. More

Great service and communication! Easy to work with and service was done quickly with no surprises. Will definitely use them as my new service center and dealership! service was done quickly with no surprises. Will definitely use them as my new service center and dealership! More

Really expensive for their repairs. Was quoted three times as much fir a repair that I ended up taking it to another BMW dealer, for a third of their quote. times as much fir a repair that I ended up taking it to another BMW dealer, for a third of their quote. More

Good service for two cars. Only issue was receiving a 20% off coupon the day after I picked up my car. Christopher did apply it to one service (about $75), but I spent over $3000. Would be nice if this 20% off coupon the day after I picked up my car. Christopher did apply it to one service (about $75), but I spent over $3000. Would be nice if this applied to the whole bill/ More

Not the best service or communication. I brought my car in for a headlight issue, which they needed to order a part for (told it would be in within a day or two). Well after 5 days I had to call back mysel in for a headlight issue, which they needed to order a part for (told it would be in within a day or two). Well after 5 days I had to call back myself to see what was going on and was told to bring the car back in, they want to try other things to fix it before ordering the part. Having no choice brought it in and got a loaner. The next day it was all fixed because they needed to order the part...BUT my car wouldn’t start because they left my headlights on all night. Then he had to jump my car and the loaner car guy was so nice (best guy there) he shut off the eco mode so The car wouldn’t shut off and I wouldn’t get stuck on rt 19. It was just carelessness. I mean for a luxury car - I had better service and communication with lower end dealers. More

Best BMW dealer in the greater Tampa area! Loved the service, the guest area, and very wide selection of models! Thanks Ferman for all the help! service, the guest area, and very wide selection of models! Thanks Ferman for all the help! More

I don’t know anything about other BMW dealerships at Furman BMW always it about family xox my M6 convertible is always pampered when at this service department... they make me feel like family! L Furman BMW always it about family xox my M6 convertible is always pampered when at this service department... they make me feel like family! Love my Master mechanic as well More

Always great service!!! They keep you informed on the progress of your service and deliver as promised The entire staff is Awesome. We have purchased four cars in the last 12 months. We wouldn’t go anyw progress of your service and deliver as promised The entire staff is Awesome. We have purchased four cars in the last 12 months. We wouldn’t go anywhere else More

Hands Down the Best of the Best!!! Best Management Experience (Karl Alvarez), Sales Team Experience (Mario Borbolla & Gary Mack) Best Finance Experience (Aaron Cox), Best Service (Ceaser & Paul Scagl Experience (Karl Alvarez), Sales Team Experience (Mario Borbolla & Gary Mack) Best Finance Experience (Aaron Cox), Best Service (Ceaser & Paul Scaglione) and BMW Genius (Jazer Segura) Experience!! Each department provided 1st class service, beyond our expectations!!! Thank you palm Harbor Ferman BMW More

Had a very cozy and friendly atmosphere with lots of helpful stuff. David Mangano and David Theado was really fantastic member and asset of Ferman BMW. helpful stuff. David Mangano and David Theado was really fantastic member and asset of Ferman BMW. More