Ferman BMW - Service Center

every moment was wonderful hello to Mary Keller in sales every moment was wonderful hello to Mary Keller in sales and Nick has been great for many years lounge is always a pleasure thank you all every moment was wonderful hello to Mary Keller in sales and Nick has been great for many years lounge is always a pleasure thank you all More

Called for a oil change on my 2018 M550i, was able to schedule same day. I was told it would be about an hour and a half to do. They were done in under a hour. Even with a complementary car wash. I will schedule same day. I was told it would be about an hour and a half to do. They were done in under a hour. Even with a complementary car wash. I will be back for future service. More

Great service...excellent value. I have an older 540 that requires a Team that knows what they are doing. Not only the mechanics of the car, but also the business side in order to provide a true value. requires a Team that knows what they are doing. Not only the mechanics of the car, but also the business side in order to provide a true value. More

The personnel and atmosphere make you feel like you as a person and a customer really matters. Ceasar was and has been straight forward, and attentive,and it's much appreciated...Thank you... Cheers person and a customer really matters. Ceasar was and has been straight forward, and attentive,and it's much appreciated...Thank you... Cheers More

Robert Chodorowski is a top notch and truly and asset to Ferman BMW! His professionalism and knowledge is outstanding. Robert always goes above and beyond and makes our experience at the dealership always a Ferman BMW! His professionalism and knowledge is outstanding. Robert always goes above and beyond and makes our experience at the dealership always a pleasure. Would not go anywhere else! More

Very nice overall experience.Caesar was very helpful with the entire time I was there.The work done at the dealership was concluded in the stated time frame the entire time I was there.The work done at the dealership was concluded in the stated time frame More

It was one of my best annual trips to Ferman BMW. Cesar was fantastic. He is a great asset to Ferman BMW. Sharon De Vore was fantastic. He is a great asset to Ferman BMW. Sharon De Vore More

Wonderful experience with Cesar! On time, thorough, efficient and followed up to confirm everything was good and if anything was further needed a few days after my service. Excellent experience! efficient and followed up to confirm everything was good and if anything was further needed a few days after my service. Excellent experience! More

My service was done in a timely and professional manner. I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes I bought 4 new tires and had an alignment. The Ferman price was competitive and my tires were in stock. Nick Hawk always keeps me informed and makes my service experience enjoyable. More

My car was still under warranty. Kyle the ship foreman found the issue. Problem solved! Kyle and Sal are great to work with. Highly recommend,! found the issue. Problem solved! Kyle and Sal are great to work with. Highly recommend,! More