Ferman BMW - Service Center

Very good l I am very satisfied with the service I receive at your dealership. Also the outstanding treatment which I receive from Jamie Annese she is a credit to I am very satisfied with the service I receive at your dealership. Also the outstanding treatment which I receive from Jamie Annese she is a credit to your dealership. More

Always have to take it back because something isn't done We only go because of Nick in service he is HONEST. Your workers need to turn off the warning signs once job is completed because I have to once again We only go because of Nick in service he is HONEST. Your workers need to turn off the warning signs once job is completed because I have to once again take it back in to be fixed! More

Great service. Very professional and customer friendly team at all levels of the organization. Always a pleasure to work with Ferman service team. Thank you. team at all levels of the organization. Always a pleasure to work with Ferman service team. Thank you. More

Excellent Experience Cesar ALWAYS delivers an exceptional job when I bring me vehicle in. He's helped me for several years over two BMW 5 Series cars. He is resourceful Cesar ALWAYS delivers an exceptional job when I bring me vehicle in. He's helped me for several years over two BMW 5 Series cars. He is resourceful and gets the issue resolved every time. Great follow-up and customer skills. More

Great service. Great hospitality. Great location. Why is there a 25 word minimum for a voluntary survey - would fix your survey criteria. And it still there a 25 word minimum for a voluntary survey - would fix your survey criteria. And it still More

Ferman BMW is an outstanding car dealership with an awesome customer service department. There staff goes above and beyond to give you updates while your vehicle is being serviced. But most of all the awesome customer service department. There staff goes above and beyond to give you updates while your vehicle is being serviced. But most of all the service employees, Sal and Cathy, were professional and respectful taking safety precautions because of the pandemic and accommodating to us. More

I bought in a 20011 BMW 528i repairs done in Texas I bought in a 20011 BMW 528i repairs done in Texas 6/2020, and was quoted outrageous repair bill or 2ND option for trade in. I bought in a 20011 BMW 528i repairs done in Texas 6/2020, and was quoted outrageous repair bill or 2ND option for trade in. More

Very professional team. Nick kept me updated on the status of my car. He presented the repairs needed in a clear manner. He was even able to save me some money! status of my car. He presented the repairs needed in a clear manner. He was even able to save me some money! More

100 percent happy from start to finish. Left a review on google and I never leave reviews. Great job across the board. Many thanks. Cheers google and I never leave reviews. Great job across the board. Many thanks. Cheers More

I brought in my BMW for service and repair. As he has always been in the past, Sal Graziano, from start to finish, was the epitome of professionalism. always been in the past, Sal Graziano, from start to finish, was the epitome of professionalism. More