Ferman BMW - Service Center

Great service! Nick kept me updated throughout the entire process. It was convenient and prompt service. They diagnosed the problem quickly and had me back in my vehicle in a timely fashion. The whole staff process. It was convenient and prompt service. They diagnosed the problem quickly and had me back in my vehicle in a timely fashion. The whole staff was friendly and courteous. A well deserved “Thank you” to the technician that performed the work. They do not hear that enough. Excellent experience from all those involved. More

Ferman BMW has a great selection of cars and ideal pricing. The service department has always been top notch and works very quickly. My family and I love Ferman for the great work and friendly staff. pricing. The service department has always been top notch and works very quickly. My family and I love Ferman for the great work and friendly staff. More

Marc was great! Very pleasant to deal with and very knowledgeable. I was only in for recall work but he made me feel like a regular. He’s also a real car guy which is great! knowledgeable. I was only in for recall work but he made me feel like a regular. He’s also a real car guy which is great! More

My sales person Gary is terrific. He is top notch and is a huge reason I keep coming back. Everyone at Ferman is awesome and my service experience is seamless. I’m updated on the progress and after the se a huge reason I keep coming back. Everyone at Ferman is awesome and my service experience is seamless. I’m updated on the progress and after the service they follow up to make sure everything is good. More

Cesar provided fantastic customer service and provided regular updates. His description of work performed was superb! Will make certain to request Cesar as my service advisor next visit! regular updates. His description of work performed was superb! Will make certain to request Cesar as my service advisor next visit! More

Service provided it was outstanding courtesy and customer service. Was kept informed via text message through process. Sal kept me informed with any issues and any updates as well to the vehicle. service. Was kept informed via text message through process. Sal kept me informed with any issues and any updates as well to the vehicle. More

Always a pleasure, thank you very much for your hard work and thoughtful approach always displayed. Might not be a bad idea to download apps on the TV’s and stream video content instead of mainly ads. work and thoughtful approach always displayed. Might not be a bad idea to download apps on the TV’s and stream video content instead of mainly ads. More

Ferman BMW employees are always professional. My car was ready just as expected. Always a good experience when I take my car on for service. ready just as expected. Always a good experience when I take my car on for service. More

Service Dept. is excellent. Service Managers are very courteous and professional, and the Techs do great work. They have a clean, comfortable lounge with wi-fi, snacks and drinks that include excellent courteous and professional, and the Techs do great work. They have a clean, comfortable lounge with wi-fi, snacks and drinks that include excellent coffee choices. More