Ferman Chevrolet Tarpon Springs

This is my favorite dealer, it is my second car that i bought here and every experience is top notch, the service is impeccable in all the aspects from the greeting at the door until the financial. bought here and every experience is top notch, the service is impeccable in all the aspects from the greeting at the door until the financial. More

I don’t feel they did what they said needed to be done and now my oil pressure gauge doesn’t work anymore and I don’t know if they actually changed the oil due to I had to reset my own oil life gauge and and now my oil pressure gauge doesn’t work anymore and I don’t know if they actually changed the oil due to I had to reset my own oil life gauge and the same sticker from the last one was still on the windshield More

They are profesonnal car care and very courtesy and caring car service inthe area im very happy caring car service inthe area im very happy More

Ferman Chevrolet in Tarpon Springs is by far the best dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the great service I receive. More

Thanks for honoring GM Employee Discount! Had a wonderful experience with my Salesman! But the Financing/Bill of Sale portion could use some improvement (deceptive practices like asking for $ Had a wonderful experience with my Salesman! But the Financing/Bill of Sale portion could use some improvement (deceptive practices like asking for $150 for Charity and lying about it Not adding my cost, in which days later I realized it was added to my financed amount, meaning after 60 months of payments, that $150 ends up a lot more). Plus, couldn’t figure out what Extended Warranty Packages actually cost, due to it not being spelled out, only shown the difference in car payments. Got yelled at because I was taking the time to figure the true cost of packages myself. Didn’t appreciate that at all! More

I have pleased with the communication and service reminder notices since purchasing the vehicle in May however I am somewhat disappointed in my first maintenance service as I can tell that the tires reminder notices since purchasing the vehicle in May however I am somewhat disappointed in my first maintenance service as I can tell that the tires were not rotated as requested and reported as completed. More

Always pleasant to deal with. They answer all of my questions and help me get the deal that I want. I don't look anywhere else. They answer all of my questions and help me get the deal that I want. I don't look anywhere else. More

They made the process simple and seamless the service was great, however there was a couple of issues. The vehicle was brand new but the carpet was loose and thrown over the car you would think new carpetin great, however there was a couple of issues. The vehicle was brand new but the carpet was loose and thrown over the car you would think new carpeting would be in plastic as the weather mats were down, also I did not have wiper fluid in my vehicle now I am having to make time to go get it filled and I didn't like that the salesman offered to pay for 1 bottle as if it were petty, buying a vehicle is a commitment for a consumer and all things matter, no apology was given and I don't like how this was handled, but overall it was a good experience and would definitely recommend this dealership More

I brought my corvette in for service on 10/14 to fix an ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the sta ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the status of the repair and did not get a return call for several more days and it was then that I was told that they locked the keys in the car and when they tried to jimmy it open they broke the driver side window. They said it would be a few more days because they had to order a new window. I called multiple times to check status and did not receive a call back until they called to tell me that while installing the new window it slipped and broke the regulator. I called multiple times to check status and never received a call back. I went to the dealership in person and was told they fixed the window and regulator but that the car was not ready because they could not calibrate the part they installed in the steering column and they were waiting to hear back from engineering. I called again on 11/15 to check status and received a callback saying it was now ready. I went to pick it up on 11/16 but found that the car was not ready to go because they did not detail the car which they promised to do because when I brought the car in it was freshly detailed and while in their possession it became covered in dirt inside and out. I was told it would be ready on 11/18. I hope that this proves to be true. I inquired about a discount for the service work due to the extreme inconvenience caused by the dealership. I was told that they don’t give discounts for delays, no matter the length of the delay. In summary, they will have had my car for over 5 weeks to fix a problem that was quoted as a 4 day job, that is if it is indeed ready on 11/18. I also asked for a quote for some minor body repairs but will not have this work or any other work done at this dealership due to their horrible customer service and incompetence in performing the service. More

Was kind of nervous when I was told it's a gmc part and you might not have part available but then 3 hrs later all repaired it made my day you might not have part available but then 3 hrs later all repaired it made my day More