Ferman Chrysler Jeep Dodge RAM of New Port Richey

A good service Rachel is a good worker and person, she and her crew helped us to get our car giving a good service and a good price Rachel is a good worker and person, she and her crew helped us to get our car giving a good service and a good price More

Flat tire with huge hole At 4pm last Friday I got a flat tire from something large in my tire and was unable to pump it up so had to have it towed to Ferman Dodge in NPR. Sinc At 4pm last Friday I got a flat tire from something large in my tire and was unable to pump it up so had to have it towed to Ferman Dodge in NPR. Since it was so late the car was just dropped off at the dealer. Jason Longue called me first thing Saturday morning to tell me that he had the car and would look into the repair and get back to me. Results were I needed a new tire. Jason said he would get it in Monday morning and have my car ready to pickup which he did. Got a call at 11:30 that the car was ready. Thank You Jason!! More

Oil change and flat tire As always, Steve took care of my vehicle’s problems quickly. Even though I didn’t have an appointment, the work was completed in about 1.5 hours. As always, Steve took care of my vehicle’s problems quickly. Even though I didn’t have an appointment, the work was completed in about 1.5 hours. More

Steve is great Steve is a huge asset to the Ferman NPR dealership. He always makes sure the customer service is 100% and the customer is leaving happy. Steve is a huge asset to the Ferman NPR dealership. He always makes sure the customer service is 100% and the customer is leaving happy. More

Extraordinary Experience. First, they have a woman who schedules appointments, not just for Ferman Dodge But for all the Freman dealerships. when you have a recall, its a safet First, they have a woman who schedules appointments, not just for Ferman Dodge But for all the Freman dealerships. when you have a recall, its a safety issue so you don't want to wait. Although they did not have the parts in stock she ordered them on the phone while we were talking, told me when they would arrive, scheduled my appointment for just a couple of days later, and E-mailed me every step of the way to inform me this part is in, that part is in, your appointment is on time as scheduled. She is so nice, like a relative you've been missing. They better keep her happy cause, any business would benefit from having her employed with them. Second, then there is Jamie, my service agent. I pull into service, there are several well organized service people there and no lines. They tell me Jamie will be helping you today, and like that they are prepared to take my truck and ask if I want anything else looked at, and I did. I also was informed I could get a shuttle ride home at scheduling. So I asked Jamie about that and he called Jose. Jose was walking to greet me when I walked out door, ready to go. took me home, had non-stop conversation, offered to pick me up and return me to dealer when my truck was done. Which I accepted, and 10 min. after they said truck ready, there is Jose. I'm telling you, this dealership has it all together, this is how all business should be done, I will be back, and yes, you want to come experience this for yourself too! Thank you Ferman David Sowers More

Grate service Jose, Scott and Robert were very helpful, they had all the answers and gave us good advice. We will definitely come back next time we need a new car. Jose, Scott and Robert were very helpful, they had all the answers and gave us good advice. We will definitely come back next time we need a new car. More

Service department My 2016 truck should not have all these problems they cannot fix the clunking sound at 35 miles per hour everything that they repaired the interior do My 2016 truck should not have all these problems they cannot fix the clunking sound at 35 miles per hour everything that they repaired the interior dome light clearance lamps USB port turn signal backup camera are all broke again not to mention every time I bring it in for an oil change they print up all the services that they provide if you check personally you'll discover they did not check half of what they documented to performing. I understand this will reflect on Jason Logue who's the only good part so far for that maintenance department. More

Vehicle recall Service department was very informative and timely in their recall. Service suggested my vehicle may take up to 4 hrs for repairs to be completed but Service department was very informative and timely in their recall. Service suggested my vehicle may take up to 4 hrs for repairs to be completed but was done in 2 hrs. More

In and out Even with the computers downs they got me in and out of there for a oil change and tire rotation. Great dealership would recommend for anyone in the a Even with the computers downs they got me in and out of there for a oil change and tire rotation. Great dealership would recommend for anyone in the area More

Definitely recommend Peter was our sales representative. He was not pushy or trying to up sell anything. He helped us with exactly what we asked for. They also gave a good Peter was our sales representative. He was not pushy or trying to up sell anything. He helped us with exactly what we asked for. They also gave a good amount on our trade. More