Ferman Chrysler Jeep Dodge RAM of New Port Richey

Great car buying experience! I was in the market for a new or certified used SUV due to my current car quickly approaching 100,000 miles. I went to test drive the brand new Jeep C I was in the market for a new or certified used SUV due to my current car quickly approaching 100,000 miles. I went to test drive the brand new Jeep Compass Limited and instantly fell in love with everything about the SUV. I was assisted by Brandon Hicks who was so patient and understanding of my specific situation. After running the numbers and me not willing to settle on anything less than the Limited model, the car ended up falling outside of my price range. So I left the dealership a little disappointed without a brand new car, but I knew the right car would come along at some point. Brandon was never pushy and he was truly looking out for my best interest. Fast forward to four months later and Brandon found me the perfect certified used Jeep Compass with everything that I wanted and it was in my price range! Brandon was so helpful and provided amazing customer service every step of the way. If you are looking for a down to earth and honest sales person I recommend Brandon 1000%! More

Awesome dealership Oleg was very friendly and professional, he was not at all pushy as many salesmen can be, it made the whole process much smoother than expected 😎😍 Oleg was very friendly and professional, he was not at all pushy as many salesmen can be, it made the whole process much smoother than expected 😎😍 More

Treated with respect & honesty From my sales person, Kyle to my finance person, Scott, they made my purchase experience enjoyable. Scott even walked me to service & introduced me t From my sales person, Kyle to my finance person, Scott, they made my purchase experience enjoyable. Scott even walked me to service & introduced me to my service tech, Becky. OUTSTANDING customer service. Becky was extremely helpful and courteous. More

Horrific service Absolutely horrible service. I had an appointment and it took 2 hours and 10 mins to do an oil change and a tire rotation. They never even took my c Absolutely horrible service. I had an appointment and it took 2 hours and 10 mins to do an oil change and a tire rotation. They never even took my car in the garage until an hour past my appointment time. This is the second time I have had my jeep serviced there and both times were over 2 hours. This is unacceptable. This time I spoke with the service manager which was a complete waste of time. He had a real flippant attitude like oh well we were busy. This is not the customer service I was looking for when I leased my jeep and will certainly come into play when it's time for me to lease my next car. I will not go back to this dealership again for anything. More

Everyone there is awesome Exspecially Steve and Becky 😍😍😙 Steve and Becky are the best I just love their costumer service I give the both of them I would recommend them to everyone I know?????😍😙?????😙😍 Steve and Becky are the best I just love their costumer service I give the both of them I would recommend them to everyone I know?????😍😙?????😙😍 More

Great Service / Service Advisor Great customer service experience. Service Advisor Steve Brawer is top notch, courteous, knowledgeable, Prefessional, and efficient. I highly recommen Great customer service experience. Service Advisor Steve Brawer is top notch, courteous, knowledgeable, Prefessional, and efficient. I highly recommend Ferman and Steve Brawer got your service needs. More

Great Service! Ed the Service Advisor was very friendly and courteous. The service was great and done in a reasonable time. The dealership has great employees! I hig Ed the Service Advisor was very friendly and courteous. The service was great and done in a reasonable time. The dealership has great employees! I highly recommend this dealership More

5 star dealer I have always gone to Ferman for service and since buying a car there will continue to go. Great people who treat you like family. I have always gone to Ferman for service and since buying a car there will continue to go. Great people who treat you like family. More

No Dog Pack I loved that when I arrived I wasn’t swarmed by a pack of sales dogs. I did have an appointment that may have helped. I loved that when I arrived I wasn’t swarmed by a pack of sales dogs. I did have an appointment that may have helped. More

Outstanding Service Everything was great! Friendly and fast service and I didn’t feel like I was being pressured into extra service that are unnecessary. I would highly r Everything was great! Friendly and fast service and I didn’t feel like I was being pressured into extra service that are unnecessary. I would highly recommend this location. More