Ferman MINI of Tampa Bay - Service Center

This is the third vehicle I have purchased from Ferman Mini. A pleasant experience. Working with Ryan George makes the whole process so much easier and straightforward. He is knowledgeable, professional, Mini. A pleasant experience. Working with Ryan George makes the whole process so much easier and straightforward. He is knowledgeable, professional, and personable. I consider him a friend and a trusted advisor. I highly recommend Ferman Mini, both sales and service departments. I should mention that working with Courtney Devine in the service Makes each visit easy for me. She goes that extra mile to make sure that I am happy. More

We had an incredible experience at Ferman Mini of Tampa Bay! Ryan George was our sales advisor and showed my husband, our dog, and myself the true power and capability of the mini cooper convertible! Ryan Bay! Ryan George was our sales advisor and showed my husband, our dog, and myself the true power and capability of the mini cooper convertible! Ryan took us on a lengthy test drive that truly demonstrated so much about the vehicle, all the while spouting info that showed how much he knew about the car we were in. Two days later, and with countless options of colors to choose from their inventory, I settled on a gorgeous little red Mini convertible and have been in love ever since. I can’t begin to explain how appreciative I was of the info session Ryan gave me before driving off. There’s things about the car I would’ve never taken advantage of (key fob short cuts and app benefits) had he not shown me. Today, I completed my morning errands with the top down and pep in my step! Thanks so much to Ryan and the entire Ferman Mini team!! We couldn’t be happier! More

Matthew was excellent and very helpful. However, it seems like every time I bring my car in for service there is always a list. I also don't agree with having to pay for software updates. However, it seems like every time I bring my car in for service there is always a list. I also don't agree with having to pay for software updates. More

Matthew is always pleasant and helpful. Quick to get you checked in and on your way. Quick to get you checked in and on your way. More

Tony was wonderful to deal with in a new Mini purchase. He was very professional. He was very professional. More

Since going here for the first time I was greeted with the utmost respect and kindness. The 4 of the employees that I appreciated the most were Paul Scagliona, Courtney Devine, and Ryan George. They helpe the utmost respect and kindness. The 4 of the employees that I appreciated the most were Paul Scagliona, Courtney Devine, and Ryan George. They helped me with my questions, especially with the job application process. I hope to come here again and work for them as they deserve nothing but the best. More

Courtney Devine is a wonderful Service Manager! She handled all my service needs in a thorough and professional manner. She handled all my service needs in a thorough and professional manner. More

Matthew organized everything very well and waited for me while I journeyed from Sarasota to Palm Harbor in 2 Ubers! That was above and beyond. Thankfully, the dealership had the tire in stock, changed it, while I journeyed from Sarasota to Palm Harbor in 2 Ubers! That was above and beyond. Thankfully, the dealership had the tire in stock, changed it, showed me the big hole in the flat tire, washed and vacuumed the car. and let me on my way. Thus far, very good to work with. More

Preferred appointment date and time were available. Waiting area was clean and comfortable. Service performed timely and there were no surprises. Waiting area was clean and comfortable. Service performed timely and there were no surprises. More

The dealership is very customer oriented. Have purchased and traded cars from this dealership, they always find what I am looking for at a fair price. The service department has always been Have purchased and traded cars from this dealership, they always find what I am looking for at a fair price. The service department has always been above and beyond. They are thorough and put their customers needs first. Their appointment and call in desk With Courtney is exactly the model of customer service. She and Matt are always hopeful and the reason I drive over an hour to be serviced at your dealership versus one that is 20 min away. More