
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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William was an absolute BLESSING to us! He helped us get the car we came for and made it an easy process! He goes above and beyond for his clients. I feel like we gained a friend out of the deal- so genuine the car we came for and made it an easy process! He goes above and beyond for his clients. I feel like we gained a friend out of the deal- so genuine and authentic! Thanks William! More
The dealership has great employees but management should look into the processes a bit more. Each truck or SUV should be inspected by management before it goes out. I was sold a truck with bald tires in the look into the processes a bit more. Each truck or SUV should be inspected by management before it goes out. I was sold a truck with bald tires in the back that was okayed by the service tech and a muffler that was releasing under the truck because it was modified previously by a kid who didn’t know what he was doing. But the lack of a final check allowed things to pass inspection that shouldn’t have for a 38k plus truck. The dealer has since corrected the issues which is great but I should have had to experience them in the first place when paying so much in my opinion. Alfred worked really hard and was the catalyst in making my experience much better. Guy actually cares about us and that’s noted and appreciated. More

Rick Dike made our experience extraordinary and his level of customer service exceeded our expectations! We left the dealership very pleased and will refer anyone in need of a vehicle to Mr. Dike! of customer service exceeded our expectations! We left the dealership very pleased and will refer anyone in need of a vehicle to Mr. Dike! More

Alfred was great! He worked hard finding the right truck for me. I have bought several vehicles at Five Star Ford! They’re the only way to go for a great deal with awesome service! Thank you again Alfred! for me. I have bought several vehicles at Five Star Ford! They’re the only way to go for a great deal with awesome service! Thank you again Alfred! More
ALFRED HAS ASSISTED US 5 TIMES IN THE LAST 14 YEARS TO MAKE SURE HE FOUND US THE RIGHT TRUCK FOR OUR NEEDS. ALFRED ALWAYS GOES OVER AND BEYOND FOR EVERY CUSTOMER. MORE THAN ONCE WHEN WE JUST COULDN'T AFFO MAKE SURE HE FOUND US THE RIGHT TRUCK FOR OUR NEEDS. ALFRED ALWAYS GOES OVER AND BEYOND FOR EVERY CUSTOMER. MORE THAN ONCE WHEN WE JUST COULDN'T AFFORD THE BOTTOM DOLLAR WE NEEDED, HE WENT TO BAT FOR US EVEN HARDER, HAGGLING WITH HIS PEOPLE AND SOME HOW GOT THE BOTTOM DOLLAR LOWERED SO THAT IT FIT OUR BUDGET. HE MAKES SURE WE ARE COMPLETELY SATISFIED AND COMFORTABLE WHEN WE LEAVE THE LOT IN OUR NEW TRUCK, THAT'S FOR SURE. NO PRESSURE AND NO REGRETS. WE LOVE AND APPRECIATE HIM FOR ALL HE DOES. More
William May and Jeff Crabtree did a phenomenal job getting us into a new car! The process was painless and moved very quickly. I appreciate their professionalism and I will recommend them to anyone lo getting us into a new car! The process was painless and moved very quickly. I appreciate their professionalism and I will recommend them to anyone looking to buy a Ford! More
Best dealership by far! Rick Dike always goes above and beyond to take care of his customers! Everything from start to finish is always perfect! I will always highly recommend to my family and friends! beyond to take care of his customers! Everything from start to finish is always perfect! I will always highly recommend to my family and friends! More
Very quick and efficient. Ingred was very knowledgeable about the Ford Bronco. I love my new car. The price was reasonable and I actually enjoyed the process of getting my new car. about the Ford Bronco. I love my new car. The price was reasonable and I actually enjoyed the process of getting my new car. More
My husband and I would like to thank Justin Allerheiligen for all his hard work in getting us the deal we wanted. I had plenty of questions and he was patience and answered all my question. He was so knowled for all his hard work in getting us the deal we wanted. I had plenty of questions and he was patience and answered all my question. He was so knowledgeable about finance. I also appreciate his honesty. He wasn’t just giving us answers we wanted to hear but he made sure he got us a great deal. I’ve had my car for a week now and I went to my mailbox and there was a letter from Ford saying that I had complementary oil changes for two years. That was the icing on the cake. So I recommend Justin Allerheiligen to work with in finance. If you want honesty, then he’s your man. I highly recommend him. More
They were friendly, understanding and efficient!Alfred They were friendly, understanding and efficient! Alfred went above and beyond to meet our expectations! They were friendly, understanding and efficient! Alfred went above and beyond to meet our expectations! More