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Five Star Ford

North Richland Hills, TX

4.9
8,585 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,585 reviews

May 15, 2019

I never go anywhere else Rick Dike has been my family's car "guy" for decades now and I will not go anywhere else. He's knowledgeable, personable and just a great all around g More

by Dondi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019

#1 for a reason! Five Star Ford has always been our dealership of choice, primarily because of location and customer service. We have always been greeted immediately More

by TeachTexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez, Landon Owens
May 14, 2019

# 1 Sales Lady Bought 5 cars from her and had no problems she knows how to help people Friends and Family members have went to her and ended up buying cars More

by Larryb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker Bainbridge
May 14, 2019

Happy repeat customers My 2nd vehicle purchased at 5 star ford, love the vehicles and the dealership and people are great! Can’t wait to return for my 3rd vehicle! Nick Co More

by Explorerdad900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Parker Bainbridge, Jesus Valles, Nick Cox, Bubba Smith
May 12, 2019

First time buyer of F150 Great experience w/Daniel (Danny) T. and Jim R. Both were super helpful in explaining the differences between the F150 models and assisting me (a fir More

by MaximusDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Rich
May 10, 2019

Sales People Everywhere Should Watch And Learn From John H! My husband and I were looking for a specific vehicle. You see, my husband has worked for FORD since 1990 so we know most of these vehicles. I did my r More

by T&GPhillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2019

Buying a new truck I recently bought a new truck and received great service from my salesman Jesus finance manager Tut Edwards. This is the second truck I bought from th More

by hanes7771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Valles
May 08, 2019

Very nice experience. Just bought my first new car at Five Star Ford. I got the 2019 Ford Edge SEL and, I could not be happier with my purchase. I was able to get the car More

by Chadhump111
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Adams, Siva David "MIT" Christos
May 06, 2019

I love my truck I went to the dealership five days in a row. I wanted to make sure I was getting what I wanted. I decided to buy my truck on the third day, took it ho More

by Teri5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
May 06, 2019

Great! Why? Casey Russell Did an excellent job of finding me a truck, no pressure and accommodating all my request. He was very patience, friendly, & knowle More

by David
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bubba Smith, Casey Russell
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