
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I never go anywhere else Rick Dike has been my family's car "guy" for decades now and I will not go anywhere else. He's knowledgeable, personable and just a great all around g Rick Dike has been my family's car "guy" for decades now and I will not go anywhere else. He's knowledgeable, personable and just a great all around guy who won't jack you around. More
#1 for a reason! Five Star Ford has always been our dealership of choice, primarily because of location and customer service. We have always been greeted immediately Five Star Ford has always been our dealership of choice, primarily because of location and customer service. We have always been greeted immediately and felt like we were treated fairly. I love that they are community minded as well. But the main reason we continue to return is because of the people who work there..... Alfred El-Darazi has been awarded top salesman for more years than I can remember -- there are many reasons for that honor. We have bought at least seven vehicles through the years from 5 star ford--the last four have been from Alfred. He goes above and beyond to help us find exactly what we are looking for -- this time, I just texted him what we needed and why, and he had vehicles ready when we arrived for us to begin our search. He's very honest and straight forward, as well as knowledgeable and patient. Buying a car isn't always fun, nor planned, and it sure is nice to have someone you can count on to make a difficult situation so much better! Landon Owens was our service advisor on the vehicle that we traded in -- we came to him from a very frightening situation and he was amazingly kind, patient and extremely helpful. Best service advisor we have ever dealt with anywhere. More
# 1 Sales Lady Bought 5 cars from her and had no problems she knows how to help people Friends and Family members have went to her and ended up buying cars Bought 5 cars from her and had no problems she knows how to help people Friends and Family members have went to her and ended up buying cars More
Happy repeat customers My 2nd vehicle purchased at 5 star ford, love the vehicles and the dealership and people are great! Can’t wait to return for my 3rd vehicle! Nick Co My 2nd vehicle purchased at 5 star ford, love the vehicles and the dealership and people are great! Can’t wait to return for my 3rd vehicle! Nick Cox and Jesus Valles thank you for all your work and helping me with my purchase. Love my XLT Explorer! More
First time buyer of F150 Great experience w/Daniel (Danny) T. and Jim R. Both were super helpful in explaining the differences between the F150 models and assisting me (a fir Great experience w/Daniel (Danny) T. and Jim R. Both were super helpful in explaining the differences between the F150 models and assisting me (a first time truck buyer) in making a decision. The negotiation process was fair and the process overall was smooth. Also had an enjoyable conversation with the finance manager Tut E. He got me out of there relatively quick with no hard sells. Would definitely return to Five Star for another Ford when the time comes. More
Sales People Everywhere Should Watch And Learn From John H! My husband and I were looking for a specific vehicle. You see, my husband has worked for FORD since 1990 so we know most of these vehicles. I did my r My husband and I were looking for a specific vehicle. You see, my husband has worked for FORD since 1990 so we know most of these vehicles. I did my research on what amenities I wanted and how much we were willing to pay. John was kind enough to come quickly to the sales showroom when he noticed all the new car sales people were busy with other customers. We had tons of questions and if John didn't have the answer he immediately got the answer for us. There were some issues with our home dealership so we did the next best thing by going to Five Star Ford. This was the first time we had purchased outside of our home dealership and will be back for our next purchase! I even called the dealership to speak with John and he answered, his cell phone! This guy won't miss your call since he forwards his calls to where ever he is. John walked us through all the electronic amenities on our New Explorer. There is even a class to take on Saturday's for more understanding. Tut was our finance guy. Funny does not begin to describe his personality. We laughed until our sides hurt. He was very informative and helpful with keeping our budget in mind. These guys were amazing and showed extreme empathy for our frustration in dealing with our home dealership. I will be referring anyone in need of a vehicle to Five Star Ford! Thanks for the bottom of my heart. I don't even let my husband drive my new Ford Explorer lol. More
Buying a new truck I recently bought a new truck and received great service from my salesman Jesus finance manager Tut Edwards. This is the second truck I bought from th I recently bought a new truck and received great service from my salesman Jesus finance manager Tut Edwards. This is the second truck I bought from them. I traded in the truck I previously bought from them. More
Very nice experience. Just bought my first new car at Five Star Ford. I got the 2019 Ford Edge SEL and, I could not be happier with my purchase. I was able to get the car Just bought my first new car at Five Star Ford. I got the 2019 Ford Edge SEL and, I could not be happier with my purchase. I was able to get the car I wanted and was taken very well care of by my Salesman Alfred El-Darazi. He was very accommodating and made the whole experience easy and pressure free. I highly recommend going here if you are in the market for a great car. More
I love my truck I went to the dealership five days in a row. I wanted to make sure I was getting what I wanted. I decided to buy my truck on the third day, took it ho I went to the dealership five days in a row. I wanted to make sure I was getting what I wanted. I decided to buy my truck on the third day, took it home on the fourth. Needed a little help on the fifth day and John immediately helped me. John and crystal were super! Thank you for your patience and all your help. And Thank you Tut for helping to finalize. More
Great! Why? Casey Russell Did an excellent job of finding me a truck, no pressure and accommodating all my request. He was very patience, friendly, & knowle Why? Casey Russell Did an excellent job of finding me a truck, no pressure and accommodating all my request. He was very patience, friendly, & knowledgeable. Excellent salesman! Why? Bubba Smith was an excellent finance person. Very friendly, knowledgeable, and easy to talk to. Casey and Bubba are the best 2 people that I have ever worked with at Five Star! More