Five Star Ford

John is awesome!! John Hilsinger was amazing! We had been wanting a bigger vehicle for alittle bit now, I emailed John and boom, he got us acouple different option. We John Hilsinger was amazing! We had been wanting a bigger vehicle for alittle bit now, I emailed John and boom, he got us acouple different option. We made a decision and with the help of MM Ross and Tut Edwards we were able to drive off with a 2019 Ford Explorer!! Thanks again!! We appreciate it!! More

Great experience from start to finish Our salesperson was Alfred El-Darazi. He was very courteous and knowledgeable about the 2019 Explorer we were looking at. We got the deal we wanted on Our salesperson was Alfred El-Darazi. He was very courteous and knowledgeable about the 2019 Explorer we were looking at. We got the deal we wanted on this great vehicle. Would definitely shop with them again. Bubba in the finance dept was good, too. He told us of the extras we could purchase but did not pressure when we let him know we weren’t interested. More

An excellent experience in purchasing a new vehicle. This was my second Ford vehicle to purchase from this dealership. Purchased my 2014 F-150 a few years ago. My experience now was the same as then. This was my second Ford vehicle to purchase from this dealership. Purchased my 2014 F-150 a few years ago. My experience now was the same as then. Everything was easily handled in a reasonable amount of time. My internet sales person, Jason Howell, was very helpful. My wife and I had already selected a potential vehicle from the internet. Jason showed us examples of the Ford Escape and Edge, then had the Ford Escape Titanium I had selected brought up from off-site parking. We decided on that vehicle and quickly agreed on a price. When we went back to pick up the vehicle, John Little took a couple of hours out of his day to walk us through the "technical" aspects of the vehicle, including the Sync system, the parking assist and other safety systems. All-in-all very good experience which we have come to expect from Five Star Ford, North Richland Hills. More

Casey was awesom We came to Five star Ford after going to Chevy down the street and being highly disappointed. We’ve always been Chevy owners so going to Ford was a li We came to Five star Ford after going to Chevy down the street and being highly disappointed. We’ve always been Chevy owners so going to Ford was a little extreme for us, but from the second we walked in at 8pm on a Saturday night Casey took great care of us. He did not make us feel rushed even though it was freezing outside and it was Late and I’m sure he wanted to get home. He found us exactly what we were looking for, and for a great price. We felt that he was fair an honest from the get go. There were no hidden fees and the numbers we were given stayed the same throughout the entire process, which NEVER happened at chevy. We’ve always known our payments would end up being at least 100$ more than the number settle on with the salesman. That was not the case with Ford. Casey made sure we got all of the things we needed in a truck, without having to settle. He has reached out multiple times since we signed the papers to help answer questions and set up some after market services for us. He has answered every question I have had since we purchased our truck, quickly and carefully. I could not have asked for a better experience. Sam in aftermarket and our finance guy were equally as helpful. I highly recommend this dealership to anyone who wants to be treated like a person instead of a commission check. More

Best experience EVER John did AWESOME and Bubba did an amazing job with my warranties! They walked me through everything step by step and went above and beyond what I woul John did AWESOME and Bubba did an amazing job with my warranties! They walked me through everything step by step and went above and beyond what I would have expected! More

Bought my Raptor with them. Had a great experience I worked with John who was extremely knowledgeable and made it a great experience. There weren't any games played. They made the process easy and en I worked with John who was extremely knowledgeable and made it a great experience. There weren't any games played. They made the process easy and enjoyable. More

Stands behind their prices and products. NO Hassle Sales. I was very pleased upon my arrival to meet someone that honestly cared about what I was wanting. Even though their was a mistake on the price that I r I was very pleased upon my arrival to meet someone that honestly cared about what I was wanting. Even though their was a mistake on the price that I received on the internet they stood behind that price at a loss on their books. Closing this deal took less than an hour and was no pressure sales. I will be buying from them in the future. Diron and " MIT" were both friendly and straight forward. More

Comfortable, easy and efficient! Sam Limo was very attentive, friendly and professional. We felt very comfortable throughout the process and were very happy we decided to drive the di Sam Limo was very attentive, friendly and professional. We felt very comfortable throughout the process and were very happy we decided to drive the distance to this dealership. More

Thanks I really appreciated John taking the time to focus in what we were looking for within our budget without pushing us to get into something we didn't re I really appreciated John taking the time to focus in what we were looking for within our budget without pushing us to get into something we didn't really want. More

Excellent! They were wonderful! The help they provided was more than enough. I will definitely recommend anyone to go by. Thank you, Mr. Jerry & Mr. Jack! They were wonderful! The help they provided was more than enough. I will definitely recommend anyone to go by. Thank you, Mr. Jerry & Mr. Jack! More