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Five Star Ford

North Richland Hills, TX

4.9
8,327 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,327 reviews

October 03, 2018

Out of state buyer-Seamless transaction I knew the vehicle I wanted and contacted the online sales department. After a few short emails and conversations with Lee Clanton he prepared a sales More

by JA2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
October 02, 2018

Amazing experience at Five Star Ford First of all I want to thank John Hilsinger at the North Richland hills dealer he was so patient with the stressful time getting me a car. He’s overal More

by Tbjmiller2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos, Bubba Smith
October 02, 2018

3rd time I've bought a car from Carlos Hernandez at 5 Star! If you are considering buying a Ford then you need to go to 5 Star Ford and see Carlos Hernandez! I've bought three separate vehicles from Carlos and More

by LagunaSeca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Billhymer
October 02, 2018

Great! It was a great experience we have bought two other vehicles with y’all and will definitely return very friendly sales person fast service really recom More

by Lavilalopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2018

No pressure and willing to work with whatever fits you. Went in there looking for a explorer and had many options to choose from. We were able to test drive many cars and left with the one we liked the mos More

by Camacho02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fofee Marvie
October 01, 2018

Amazing team with a great experience! Randle, John S., and Tut were all great to make this experience easy. I have bought a car from Randle before and with the help of John I was able to f More

by Chefdb22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Swindell
September 29, 2018

Satisfied Customer We had a great experience with Jason. He went above and beyond for us. We’ll definitely purchase future vehicles from Five Star Ford and recommend Jas More

by Mick
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
September 29, 2018

Friendly sales staff that never got pushy Ken was patient and courteous as we went through options and pricing to find the right Mustang for me. It never felt like he was pushing me into anyth More

by 2018-5.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken McLemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
September 29, 2018

Auto Service as it should be Had Auto Butler service again last week. Abigail Peal handled my past services and performed outstandingly. This time Cameron Worthy handled my Auto B More

by Colonel B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Worthy, Abby Peal
September 29, 2018

Best Experience Friendly Service We had the best experience with the most family oriented service. We like we are family with our sales rep Mrs. Marisa Thompson and any Ford we purc More

by RACunningham07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
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