
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good Service Friendly dealer. We went in twice and the place was friendly and courteous. No waiting . Test drives were fun. They had a technical person set up the Friendly dealer. We went in twice and the place was friendly and courteous. No waiting . Test drives were fun. They had a technical person set up the car with Android auto and have classes on it. More
Wonderful! We bought our 4th vehicle from 5 Star today and, as always, received superior service. Alfred is a delight to work with and he really has a gift for We bought our 4th vehicle from 5 Star today and, as always, received superior service. Alfred is a delight to work with and he really has a gift for dealing with people. Tut was equally delightful and very knowledgeable. This dealership seems to retain good people in their employ for many years and it shows in their customer service. We highly recommend! More
Amazing Experience! I had an amazing experience with Five Star Ford to lease my new Ford Edge. Danny Trauth took me around to see the different vehicles and was more than I had an amazing experience with Five Star Ford to lease my new Ford Edge. Danny Trauth took me around to see the different vehicles and was more than patient with me while I checked out several models I had not initially planned on and stuck with me while I kept going back to look at models again. Joshua Fichter was friendly and helpful with making sure I was completely happy with the vehicle I was getting and the price I would be paying. Bob came in to help with all of the paperwork once I was ready to begin and he was such a nice guy as well. Bubba Smith, in finance, was friendly and quick. He actually had me wrapped up so quickly that I couldn't believe I'd already finished buying a car. I will absolutely be going to Five Star Ford from now on! More
Great service, easy purchase process We just purchased our 5th vehicle with Lee Clanton at Five Star Ford North Richland Hills. We keep coming back to Lee because he is transparent, hones We just purchased our 5th vehicle with Lee Clanton at Five Star Ford North Richland Hills. We keep coming back to Lee because he is transparent, honest, and explains every step of the process. Lee worked hard to find the exact car I wanted. Joe handled the finance portion of the process, and he is a friendly, knowledgeable guy. I love my new Ford Edge (my 4th!). We trust the folks at Five Star. More
Another great purchase Everyone was so helpful in getting me into a larger vehicle that was needed. Even though I was upsidedown in my CMax. I really needed to trade off my Everyone was so helpful in getting me into a larger vehicle that was needed. Even though I was upsidedown in my CMax. I really needed to trade off my vehicle. My mother in law moved in with us recently. She had multiple physical disabilities I needed a large trunk space for her wheel chair since she could no longer drive. Along with an easy accessable seating. The wheel chair couldn't fit in the CMax and still have space for passengers in the back. I loved my little CMAX which I bought from Bob. I love my new Edge. Thank you for making things easier for my family. I will always look for Bob to help with my vehicle purchases. More
He's not just the Finance Manager Tut was the ONLY person on a rainy day that was willing to help me find out some information on a 2017 F250 on the lot. Not a single sales guy (or th Tut was the ONLY person on a rainy day that was willing to help me find out some information on a 2017 F250 on the lot. Not a single sales guy (or the other finance guys he was near stepped up). His personality is very energetic and personable. He got my sense of humor and played along. If I HAD to go through Ford for financing, I have a feeling he would have made my experience the BEST I'd ever had. He was sad that I brought my own NFCU check and I was sad I didn't get to close with him (David was cool but not Tut cool). Eddie - Made my negotiations pretty painless and was quick to ensure I had first dibs on the truck I was considering; Only other thing I wish I'd gotten would have have gotten my Military appreciation or Ford Loyalty $$ on this deal. Jimmie - SYNC guru that even I stumped (LOL) Ezra - You were the one guy that I felt I could talk to about issues in the past, and you're going to be my "Go-to Guy" from now on!! If you have the pleasure of working with ANY of these guys, they will treat you right - tell them Slink sent you. More
Wayne Biggers is awesome This is the 2nd vehicle in 1.5 years we have bought from here and Wayne sold us both. He is a great guy and we highly recommend him. I love the truck This is the 2nd vehicle in 1.5 years we have bought from here and Wayne sold us both. He is a great guy and we highly recommend him. I love the truck the only problem I have is it needs step bars or running boards as it is super hard for me and my wife to get into. If somehow someway Five star can make this happen it would be so appreciated as I think they should come on it. They bars have nothing to do with him just something I ask yall to take care of for us. Dont remember the finace guys name but he was great also Corey Favors More
Excellent process from start to finish! William May made our buying experience easy and great from start to finish! Thank you! Definitely will be back in the future and recommend him and You William May made our buying experience easy and great from start to finish! Thank you! Definitely will be back in the future and recommend him and Your location! Thank you! More
Felt like family! I've been to several dealerships and for the first time I felt like family. Ollie Jackson listened to me and answered all my questions. I will recom I've been to several dealerships and for the first time I felt like family. Ollie Jackson listened to me and answered all my questions. I will recommend her to everybody I know!! M. Camp More
GREAT buying experience!! My car salesman John Birdwell was AWSOME!!!!!!!!! He went above and beyond to help me get into my SUV. Everyone was so kind and I never felt pressu My car salesman John Birdwell was AWSOME!!!!!!!!! He went above and beyond to help me get into my SUV. Everyone was so kind and I never felt pressure at any time during my buying experience. John got me all the cash rebates possible and great % on my financing. I highly recommend 5 Star Ford and ask for John Birdwell you won't be sorry. More