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Five Star Ford

North Richland Hills, TX

4.9
8,585 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,585 reviews

September 27, 2018

Good Service Friendly dealer. We went in twice and the place was friendly and courteous. No waiting . Test drives were fun. They had a technical person set up the More

by jcohen63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Wonderful! We bought our 4th vehicle from 5 Star today and, as always, received superior service. Alfred is a delight to work with and he really has a gift for More

by Eileenh06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2018

Amazing Experience! I had an amazing experience with Five Star Ford to lease my new Ford Edge. Danny Trauth took me around to see the different vehicles and was more than More

by AmberJameson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bashar (Bob) Nemri, Bubba Smith
September 26, 2018

Great service, easy purchase process We just purchased our 5th vehicle with Lee Clanton at Five Star Ford North Richland Hills. We keep coming back to Lee because he is transparent, hones More

by ValGalTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
September 26, 2018

Another great purchase Everyone was so helpful in getting me into a larger vehicle that was needed. Even though I was upsidedown in my CMax. I really needed to trade off my More

by KarinLane72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith, Bashar (Bob) Nemri, Crystal Sanders
September 25, 2018

He's not just the Finance Manager Tut was the ONLY person on a rainy day that was willing to help me find out some information on a 2017 F250 on the lot. Not a single sales guy (or th More

by THESLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews, Ezra McDaniel
September 24, 2018

Wayne Biggers is awesome This is the 2nd vehicle in 1.5 years we have bought from here and Wayne sold us both. He is a great guy and we highly recommend him. I love the truck More

by Ctjh76740407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Biggers
September 24, 2018

Excellent process from start to finish! William May made our buying experience easy and great from start to finish! Thank you! Definitely will be back in the future and recommend him and You More

by Dardar22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Felt like family! I've been to several dealerships and for the first time I felt like family. Ollie Jackson listened to me and answered all my questions. I will recom More

by camper99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ollie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

GREAT buying experience!! My car salesman John Birdwell was AWSOME!!!!!!!!! He went above and beyond to help me get into my SUV. Everyone was so kind and I never felt pressu More

by Great experience!!!!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Huntzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Odie Terry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos, John Birdwell
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