Five Star Ford

Amazing service at a great price I purchased a new Explorer from John Hilsinger and he was the best car sales guy I have ever worked with in my life. I worked a deal over the phone I purchased a new Explorer from John Hilsinger and he was the best car sales guy I have ever worked with in my life. I worked a deal over the phone and everything was according to what John told me it would be. I drove 250 miles to pick up the car and it was ready and the deal was great. I would highly recommend John and Five Star Ford for buying a car. Thank you John for a great car buying experience. More

Best car buying experience ever I have always been a very shy person and Hector Cojulun made me feel so comfortable and help me with all my needs. Thank you Hector. I always tell my I have always been a very shy person and Hector Cojulun made me feel so comfortable and help me with all my needs. Thank you Hector. I always tell my co worker and friends if you are looking for a new or used car Five Star Ford is where you want to go. More

Purchase of new car Justin Allerheligen has been our sales person for a long time and as long as we are happy with Ford vehicles we will purchase them here. Justin and K Justin Allerheligen has been our sales person for a long time and as long as we are happy with Ford vehicles we will purchase them here. Justin and Ken Mclenire helped us with the purchase of an awesome car and were very patient when I had a hard time picking color. After all was said and do we left very happy and very satisfied with the color of the vehicle we picked! More

Second Ford Puchase and again a great experience. This is the second Ford Fusion purchase I have made at this dealership. I was originally referred to Eddie Laguana by a co worker of mine who althoug This is the second Ford Fusion purchase I have made at this dealership. I was originally referred to Eddie Laguana by a co worker of mine who although at that time did not purchase a vehicle herself back in 2012 she told me that at Five Star she did not the pressure to do a sale like on other dealerships. I knew what she meant when I dealt with Eddie to purchase my 2012 Ford Fusion SEL. Six years later I decided to trade in my 2012 Ford Fusion for a 2018 Ford Fusion Platinum. I called Eddie after letting him know the vehicle that I wanted was in another dealership, he arranged to have it available within three days at Five Star North Richland Hills which is very convenient for me as is the closest Ford dealership form where I live. I look forward to dealaing with Eddie again very soon. I also want to give a shout out to Sam O'Reggio and the aftermarket department who added the extras that I wanted on both cars back in 2012 and again now in both a timely and quickly fashion.. More

5 Star Experience We have purchased multiple vehicles from 5 Star Ford in North Richland Hills. Each time our experience is first class and our latest transaction is no We have purchased multiple vehicles from 5 Star Ford in North Richland Hills. Each time our experience is first class and our latest transaction is no exception. We purchased a Ford Focus for our daughters birthday. The car we chose had a battery problem which put the timing of the “birthday surprise” in jeopardy. The folks at Five Star replaced the disabled vehicle immediately, without hesitation, and even delivered the new car to our garage in time for the reveal! Problems are going to happen, it’s the response that makes the difference. Thanks to Diron, Justin and Jeff for consistently coming through for our family. More

Painless car buying Most courteous and helpful explaining the differences of the models of cars. From the beginning all the questions were answered and explained. It wa Most courteous and helpful explaining the differences of the models of cars. From the beginning all the questions were answered and explained. It was actually enjoyable, I would recommend Hector Cojulun to anyone that is wanting a new car or a used car. More

Best place to buy a Ford truck! Rick Dike was amazing. Honest, straight forward and no "sales talk". He is a regular person in the car sales business. All discussions and transact Rick Dike was amazing. Honest, straight forward and no "sales talk". He is a regular person in the car sales business. All discussions and transactions were fast, direct and easy. I have bought many cars and trucks over the years and dealing with 'Rick was the best....by far. Tut Edwards did a great job with closing the paperwork. Tut was very patient and covered everything efficiently...nice guy too. Lee gave me the 20 minute training on how to use the technology I just bought. Covered the basics very well and offered as much follow-up help that I need. More

best experience i ever had in purchasing a vehicle Been looking for a couple of months to decide what i wanted . Did most of my research online which i love but i never look forward when i actually ha Been looking for a couple of months to decide what i wanted . Did most of my research online which i love but i never look forward when i actually have to go to the dealership. I had talked to John Birdwell on the phone a few days earlier and told him what i was looking for. When i got there he had it pulled up and ready for me to look at and made sure that all the options i asked for were on the car. It was the smoothest and the best experience ever. 5 Star Ford is the best and it is the only Ford dealer i recommend and make sire you ask for John Birdwell More

Great Customer Service! Great customer service from the time I arrived to the time I drove off the lot with my new car. William made the process so easy. Best car purchasin Great customer service from the time I arrived to the time I drove off the lot with my new car. William made the process so easy. Best car purchasing experience ever! More

Ask for Sam Limo! Easiest car purchase ever! Sam made the process hassle free and he was eager to help. Would highly recommend Sam Limo when purchasing a Ford. Easiest car purchase ever! Sam made the process hassle free and he was eager to help. Would highly recommend Sam Limo when purchasing a Ford. More