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Five Star Ford

North Richland Hills, TX

4.9
8,601 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,601 reviews

July 23, 2018

Amazing experince I met Marisa for a quickly Hello and that turned into purchasing a car that caught my eye on the showroom floor. She worked her magic and got me a gre More

by GLOGSDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2018

I have a very good experience with Five Star Ford. This is the second time Hector helped us out to get our car and both are good experience. He is very professional and caring. He answer all our questi More

by Lucy1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
July 23, 2018

Ford Escape Purchase Alfred was so helpful and made my experience stress free. This was my first time buying a car on my own and Alfred was understanding and didn't recomm More

by khathaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
July 22, 2018

Pretty nice. Always hated dealerships. The way AutoNation was I expected the same at Ford. Was blown away with the differences. Process was still pretty lengthy. B More

by Motino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diron Lintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
July 21, 2018

New car purchase We dealt with John Birdwell in the purchase of our 2018 Mustang. The service we received from him was OUTSTANDING! He went above and beyond in locati More

by Nancy’s Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Birdwell
July 21, 2018

Great Experience! Went in looking for a new truck and Rick was very prompt and helpful. Definitely will recommend him and the dealership to everyone. A+ Experience. More

by Joshhollis67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2018

Flawless service Jeff Smith was very helpful with getting me into my truck. Fast approval. I was our and driving my new truck in about 2 hours when normally it can tak More

by Tenderandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
July 18, 2018

Great customer service! Efficient, courteous, not pushy. Alfred was very knowledgeable and helpful. Finance was very accommodating. The general manager beat my offer price by More

by juliecookrealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba Smith
July 18, 2018

Very enjoyable experience The whole gang at Five Star Ford was amazing. From the initial contact with Rick Dike and the sales experience. Then passing me off to get the “Tut-m More

by cactusJack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2018

Great experience with Carlos Hernandez Searching for a new vehicle is always stressful. However Carlos and the family at five star made it easy. They were able to find me something in my pr More

by Arabiaaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Geier
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