
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,601 reviews
Amazing experince I met Marisa for a quickly Hello and that turned into purchasing a car that caught my eye on the showroom floor. She worked her magic and got me a gre I met Marisa for a quickly Hello and that turned into purchasing a car that caught my eye on the showroom floor. She worked her magic and got me a great deal on my trade in and was able to keep ke under my budget, even lowering my monthly payment for "more car". She went above and beyond to get all the little extras to make my Mustang look great. I appreciate the time she took to walk me thru everything. Great lady and salesperson! More
I have a very good experience with Five Star Ford. This is the second time Hector helped us out to get our car and both are good experience. He is very professional and caring. He answer all our questi This is the second time Hector helped us out to get our car and both are good experience. He is very professional and caring. He answer all our question helped us through the process. Thank you Hector. We will surely get our next car from you and it will be in Five Star Ford. More
Ford Escape Purchase Alfred was so helpful and made my experience stress free. This was my first time buying a car on my own and Alfred was understanding and didn't recomm Alfred was so helpful and made my experience stress free. This was my first time buying a car on my own and Alfred was understanding and didn't recommend things outside of my budget. He was very thoughtful. MIT in finance was also very nice and helpful throughout the process. More
Pretty nice. Always hated dealerships. The way AutoNation was I expected the same at Ford. Was blown away with the differences. Process was still pretty lengthy. B Always hated dealerships. The way AutoNation was I expected the same at Ford. Was blown away with the differences. Process was still pretty lengthy. But wasn't required to sign promising to buy the car before anything was discussed, was not forced to buy insurance for the car bafore they'd even proceed with the process. They will pushed service plans but not in the same way as before. First time I've left a dealership happy with my purchase. More

New car purchase We dealt with John Birdwell in the purchase of our 2018 Mustang. The service we received from him was OUTSTANDING! He went above and beyond in locati We dealt with John Birdwell in the purchase of our 2018 Mustang. The service we received from him was OUTSTANDING! He went above and beyond in locating exactly what we wanted!! More
Great Experience! Went in looking for a new truck and Rick was very prompt and helpful. Definitely will recommend him and the dealership to everyone. A+ Experience. Went in looking for a new truck and Rick was very prompt and helpful. Definitely will recommend him and the dealership to everyone. A+ Experience. More
Flawless service Jeff Smith was very helpful with getting me into my truck. Fast approval. I was our and driving my new truck in about 2 hours when normally it can tak Jeff Smith was very helpful with getting me into my truck. Fast approval. I was our and driving my new truck in about 2 hours when normally it can take up to 5 hours. I will continue to make 5 star ford my dealership. More
Great customer service! Efficient, courteous, not pushy. Alfred was very knowledgeable and helpful. Finance was very accommodating. The general manager beat my offer price by Efficient, courteous, not pushy. Alfred was very knowledgeable and helpful. Finance was very accommodating. The general manager beat my offer price by $500 which was impressive. More
Very enjoyable experience The whole gang at Five Star Ford was amazing. From the initial contact with Rick Dike and the sales experience. Then passing me off to get the “Tut-m The whole gang at Five Star Ford was amazing. From the initial contact with Rick Dike and the sales experience. Then passing me off to get the “Tut-man experience” and then finally the finally the very thorough technology training. The whole experience was very easy, actually entertaining, and I would certainly shop here again and refer anybody and everybody there. Thank you for making it easy. More
Great experience with Carlos Hernandez Searching for a new vehicle is always stressful. However Carlos and the family at five star made it easy. They were able to find me something in my pr Searching for a new vehicle is always stressful. However Carlos and the family at five star made it easy. They were able to find me something in my price range that I love. Even after searching at other dealers I went back to purchase with five star because of the customer service. I feel that they really cared about helping find a car. More