
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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CLEANEST PLACE, NICEST FOLKS ON THE PLANET! I CAME BACK FOR THE 3RD CAR BECAUSE OF JUSTIN.....FINE EXAMPLE OF A GOOD YOUNG MAN. AND .A CHRISTIAN MAN, FATHER AND CARING MAN. I CAME BACK FOR THE 3RD CAR BECAUSE OF JUSTIN.....FINE EXAMPLE OF A GOOD YOUNG MAN. AND .A CHRISTIAN MAN, FATHER AND CARING MAN. More
Keeping it simple with great pro service Bob Nemri is an outstanding salesman. First of all he listens to customers needs then produces a product through listening, customers budget and knowl Bob Nemri is an outstanding salesman. First of all he listens to customers needs then produces a product through listening, customers budget and knowledge of cars to get the right vechile to the customer. He has a way of being kind,down to earth and not a pushy salesman. Every Ford dealership in the nation should have a guy like this in there service. Tut was pretty solid too. The facility is clean, products are great. I might be a Ford owner for life. More
Alfred El- Darazi is awesome! Just purchased a new car from this dealership. I have only made a few car purchases in my life being I buy cars and keep them close to ten years. I kn Just purchased a new car from this dealership. I have only made a few car purchases in my life being I buy cars and keep them close to ten years. I knew it was time to make a decison on a new car, however, very nervous. Looked around at other dealerships and went with this one. My sales guy gave No pressure and was considerate of my concerns of a large purchase. After looking at many dealerships I choose this one. Alfred was so nice, understood my needs and budget and he and his staff worked everything out with no hassle or concern. I wouls recommend this place to anyone. I know becouse of theor help I now have a great car at a great rate to enjoy for another 10 years. More
Excellent service Nice place, nice people, excellent service. I'll recommend more people, because it's a place we feel home. Thank you very much for your kindness. Nice place, nice people, excellent service. I'll recommend more people, because it's a place we feel home. Thank you very much for your kindness. More
Great experience! I bought a new 2018 Ford Escape and it was a great experience. Everyone was so helpful and so friendly. I will definitely recommend Five Star Ford to I bought a new 2018 Ford Escape and it was a great experience. Everyone was so helpful and so friendly. I will definitely recommend Five Star Ford to everyone! More
Bought a new car Rick has helped other family members choose their cars in the past so I knew we had to have his help this time around. He was, as usual, extremely pro Rick has helped other family members choose their cars in the past so I knew we had to have his help this time around. He was, as usual, extremely professional and informative when it came time to pick out the car. We will definitely work with him in the future! Jimmie was also very helpful when walking me through the setup of my Sync-3. I would have been so lost had he not carefully explained each feature. More
Great Experience I have been waiting a long time to purchase either an F150 or the new 2019 Ranger. My intention was to wait for the Rangers to be released before mak I have been waiting a long time to purchase either an F150 or the new 2019 Ranger. My intention was to wait for the Rangers to be released before making a decision on a new truck. I visited the 2018 DFW auto show and reviewed all the ford truck options and I was still sold on the new Ranger, however after visiting the 5 Star Ford dealership and speaking with Bob, I completely change my mind and decided to go with the F150. They had many vehicles to choose from and had a great sale going on. He showed me the different options available and took me for a test drive. I waited another week or so to make a decision on if I wanted the 201A or 301A package. I finally went with the 201A package because it was at the price point that I wanted to spend. The only downside to the entire experience is when the finance person tries to tack on a bunch of overpriced crap. Warranties, service contracts, etc. Besides, I will be receiving the same type of offers in the mail in a few weeks at half the price. This is a real turnoff because so many people fall for this stuff and end up with monthly payment that is twice as much as the were budgeting for. In closing, Bob was very helpful and patient with Me. I appreciated his honesty and commitment to helping me with my transportation needs. I would recommend 5 Star and Bob to friends and family. Bill Gattis More
Best service advisors and repair techs in Texas! I would like to personally thank Master Certified Service Advisors Michael Fitch and Caleb Rothganger for their continuous support and care for both m I would like to personally thank Master Certified Service Advisors Michael Fitch and Caleb Rothganger for their continuous support and care for both me and my Ford truck. They always take care of all my Ford trucks needs. I also want to give a special thank you to the tech that repaired my truck, Kyle Neely for his special care and going out of his way to ensure I had a safe vehicle to put back on the road. I’m forever grateful for yalls continued support of Veterans such as myself. Y’all have earned a lifetime customer and friend and I will never forget the professionalism and help y’all always provide. Best dealership and service departments I have been too in my 30 years of living all over the countries. More
Sam Limo and Five Star Ford have done it again I was writing a review just like this almost 3 years ago when I bought my first ever new car (a 2015 Ford Edge). I bought that car from Sam Limo at Fi I was writing a review just like this almost 3 years ago when I bought my first ever new car (a 2015 Ford Edge). I bought that car from Sam Limo at Five Star Ford in North Richland Hills. Now, he was great (you can go find my review). But this is about my most recent experience (spoiler: he was still great). After my first purchase, while I loved my Edge, I had settled on a engine/color combination I didn't love. I would watch online for what I really wanted and never seemed to find it. Recently, I saw that a different Five Star Ford dealership had the exact combo I had wanted years ago. I called Sam. He was able to work with me on my trade in and get me top dollar, as well as work with me on the purchase of the new, new Edge to get it to a price that made it a little bit more reasonable for me to buy again so soon (not really justifiable, but this is about Sam being awesome, not my questionable decisions). Everything I have dealt with at Five Star Ford keeps me coming back. Financing, repair shop (had a warrantied replacement earlier this year on my last Edge), Sam of course. Everyone goes out of their way to make things painless for their customers. More
Excellent service, caring advisors and staff. Every person we dealt with was not too busy to help, and spend the time needed with us. Jerry was very patient and worked with us to our satisfaction Every person we dealt with was not too busy to help, and spend the time needed with us. Jerry was very patient and worked with us to our satisfaction. Tut kept the financial part light and us in stitches. Very good experience. Thanks to Ford for incentive money to buy a new vehicle! More