Five Star Ford

Great Support - Friendly Staff This is my 3rd car from 5 Star Ford and each time the experience is excellent. Sales, finance and support are all excellent! This time it was sales w This is my 3rd car from 5 Star Ford and each time the experience is excellent. Sales, finance and support are all excellent! This time it was sales with Doreen taking the lead to get me everything I was needing. I come back because of the people. They just make the process easy. Nice job, Doreen and Will! Thank you 5 Star Ford. More

Service Dept. (Robert Morgan) The service department is outstanding. Mr. Robert Morgan is great to work with. On the other hand your Finance Department specifically MM Ross is The service department is outstanding. Mr. Robert Morgan is great to work with. On the other hand your Finance Department specifically MM Ross is not great for working with customers. Leased F 150 from this location, but purchased from another location. Emma West More

Great experience at Five Star Ford in North Richland Hills! I've leased my last 3 vehicles from Five Star Ford and have always had a great experience. They make it very easy and painless to turn in my previous I've leased my last 3 vehicles from Five Star Ford and have always had a great experience. They make it very easy and painless to turn in my previous vehicles. The staff is very professional, friendly, never pushy and spends a lot of time making sure I find the right vehicle to fit my needs. I will always go back to Five Star Ford for all my future vehicles! More

Great Buying Experience Rick helped me find the right car in my price range and worked a great deal. Jimmy showed me all the bells and whistles with all the electronics to g Rick helped me find the right car in my price range and worked a great deal. Jimmy showed me all the bells and whistles with all the electronics to get me going. More

Another great car buying experience I have purchased 2 trucks from Five Star Ford and the experience has exceeded my expectations. The staff is professional and very helpful. My sales I have purchased 2 trucks from Five Star Ford and the experience has exceeded my expectations. The staff is professional and very helpful. My sales experience with Alfred El-Darazi was very enjoyable. His professionalism is apparent the minute you walk in the door. He goes out of his way to make you feel comfortable with the car buying process and answers all questions clearly. It is that extra effort that will keep my coming back in the future. More

Great Experience I don't like pressure sales. Bryan Russell was great to work with. When I came down to making the deal, I was asked what it would take to get my busin I don't like pressure sales. Bryan Russell was great to work with. When I came down to making the deal, I was asked what it would take to get my business. We agreed to numbers and made the deal happen. More

Best car buying experience I've had Everyone I came in contact with at Five Star Ford in North Richland Hills was exceedingly courteous and helpful. My personal experience in buying a n Everyone I came in contact with at Five Star Ford in North Richland Hills was exceedingly courteous and helpful. My personal experience in buying a new car was that it took all day long to get a deal settled. I knew what I wanted and went online to search their availability. Even though it was 6:30 on a Sunday morning there was someone available on the chat line to help me. I was contacted the next day by Lee Clanton and he was a great asset in letting me know about features on the F150 I needed. I came in that same day, took a test drive, bought what I feel is a great truck and was out the door in about 2 and a half hours. Lee helped get me rebates (no hassles or haggling) and went out of his way to get me the best deal possible. As others have stated in their reviews, I felt there was no pressure and I was important as an individual and not just another sale. Tut Edwards was great in dealing with the financial part of the deal. Jimmie Mathews took about an hour with me on the day I picked up my truck going over the electronics. He was very patient in explaining the different features (I am not a digital whiz). Lee, Tut and Jimmie all deserve big Thank you's. I would recommend Five Star Ford in North Richland Hills to anyone considering a car purchase and when ready I plan to return myself for the next car or truck. More

Great experience with Rick Dike EXCELLENT from the start! WOW! My salesman was Rick Dike and he took care of us from beginning to end. We are completely satisfied with the service.. EXCELLENT from the start! WOW! My salesman was Rick Dike and he took care of us from beginning to end. We are completely satisfied with the service.. More

Amazing experience Doreen and everyone made my first car purchase super easy and understandable. For sure never going anywhere else but here. So happy with my ford And t Doreen and everyone made my first car purchase super easy and understandable. For sure never going anywhere else but here. So happy with my ford And the amazing customer service. More

Outstanding Professionalism Purchasing a vehicle from Five Star Ford in North Richland Hills is a pleasant experience. I never feel the stress and sales pressure that I have exp Purchasing a vehicle from Five Star Ford in North Richland Hills is a pleasant experience. I never feel the stress and sales pressure that I have experienced at other dealerships while performing the requisite model comparison prior to making a final purchase. I have purchased three vehicles from Five Star Ford and each one has been a comfortable exchange with my sales assistant. More