Back

Five Star Ford

North Richland Hills, TX

4.9
8,607 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,607 reviews

August 21, 2017

Super Happy and Totally Satisfied I've bought many Fords over the years from dealers on both coasts and many places in Texas, but the best car-buying experience I've had thus far was w More

by zebradaddy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2017

Perfection Would like to leadnoff by saying how service lead up to a new car purchase. First give kudos to Chris Adams in service for going above and behond. I c More

by Fitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bashar (Bob) Nemri, Siva David "MIT" Christos, Chris Adams
August 20, 2017

Great Experience Randy and Will made our experience easy and painless. Thanks so much for staying late and working with us during this process. We greatly appreciate More

by The Allens
Recommend Dealer
Yes
Employees Worked With
Randy Rennert
August 20, 2017

Painless Process! Pretty much a painless process. Very professional throughout the ordeal. Thank you all! I got what I wanted on my trade and still received a great pri More

by mhsmith57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Trauth
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2017

Another Great Experience ! Loved the experience at 5 Star Ford. This is not your typical dealership. From sales to service they allow you to feel like family by showing genuine More

by Ttsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Zelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2017

Another great experience with Rick Dike and Five Star team Another great car buying experience with Rick and the Five Star team. We usually buy trucks, but this time we picked up a new Mustang. More

by Rangleland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2017

Truly amazing service Purchased a used unit from them. It had some small issues that they brought up and they took care of without ANY difficulty. Stood behind their word a More

by Crthestar01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Fairweather
August 18, 2017

2017 Focus RS Consistent with our previous 3 buys at Five Star, working with Jim Rich and Joe Vazquez was a completely professional and pleasant. This kind of expe More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich, Joe Vazquez
August 17, 2017

Sam Limo has been our guy since we searched on the internet about 10 years ago. Sam has helped us get our two boys into their first new cars. Sam goes out of h More

by Sarrat3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2017

Very cooperative! Me and my mom had a great experience purchasing a new Ford Fusion. Our salesman Mario H. Had lots of patience with my screaming toddler, which will de More

by Maricela93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
...
351
...