Back

Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,583 reviews

June 06, 2017

Top notch all the way. Wow! Five star has a customer for life. From the salesman Chad Ritter to the finance department Tut Edwards. Made everything so easy. Dont waist yo More

by Chris P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Ritter
June 06, 2017

Quick and Easy Can not be happier with my purchase/lease. Financing was extremely professional with Tut, And Marisa made me feel very comfortable with the whole proc More

by kap1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2017

Best Car Dealer in TX My family an I have been purchasing new cars from Rick Dike at 5 Star for the last 20 Years. I purchased a used car from Rick for the first time and More

by nickG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2017

Car Pro Show Approved I was put in touch with Rick Dike through Jerry Reynolds and the Car Pro show. Rick gave us a great deal and worked hard to find us additional rebates More

by Wanderer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
June 05, 2017

F350 Crew Cab 8ft bed very Hard to Find Had a very hard time finding the truck I needed. Rick Dikes found my truck 290 miles away he had it brought to the dealership. It took a little bit to More

by dgriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2017

Buying a car...a pleasant experience. John Hilsinger was extremely patient and helpful with me when I was looking at buying a car at Five Star Ford. Buying a car is traditionally a trying More

by Debi Demetrion
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2017

Wonderful experience All the personnel were competent and kind. They were friendly and the all experience was pleasant and without any stress. Both sales and finance depar More

by Alex kohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Deger, Amanda,and Mr. Vasquez, Carlton Abrams
June 04, 2017

will continue to be a loyal customer I have to admit that I am one of those customers that happen to find even the tiniest issue. There were some factory related items with my car that to More

by beloretchki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
Jun 05, 2017 -

Five Star Ford responded

I'd like to thank you for accepting my call. I'm glad I was able to work towards resolving the issues with your Mustang and I look forward to working with you going forward. Please feel free to contact me if there's anything else I can help with. Thank you, Jeff Crabtree

June 04, 2017

well done I was very pleased with my experience with Carlton. He was friendly and knowledgeable and very helpful. Everyone I met was super nice----and I love More

by Cheryl Roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton Abrams
June 04, 2017

Great Experience! My wife and I were looking for a nice used vehicle for her, and found one on the Five Star Ford web site. Our neighbors had recently bought a used an More

by Brett4Hand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Ferguson, Siva David "MIT" Christos
...
371
...