Five Star Ford

Buyer Satisfied Great buying experience! Diron Lintz was very accommodating and helped us make the best buying decision. Even though they were extremely busy The en Great buying experience! Diron Lintz was very accommodating and helped us make the best buying decision. Even though they were extremely busy The entire staff remained engaged with us through the entire process. More

Mr. Tut Edwards If you are buying a new vehicle Star Ford is the place to go.Our Salesman was Carlos Hernandes,he's great he will treat you like family and will stay If you are buying a new vehicle Star Ford is the place to go.Our Salesman was Carlos Hernandes,he's great he will treat you like family and will stay with you until its finished then he will bring you water on a hot day and help you transfer all your stuff to the new vehicle.He is great we will ask for him the next time.When it comes to financing ask for Tut Edwards,He makes this part a pleasant experience.He will do you right.I can't say enough good things about the Dealership, or the salesman, or the financing agent. More

Bring on the wow factor From beginning to end, Randall Swindell and Mario Hurley exceeded expectations. They listened to my wish list and provided me with a vehicle that chec From beginning to end, Randall Swindell and Mario Hurley exceeded expectations. They listened to my wish list and provided me with a vehicle that checked every box. The customer service was fantastic and I would highly recommend them to anyone looking for a new or used vehicle. Once we made it to the finance department, Tut was extremely patient and explained everything thoroughly. His customer service was indicative of the name, "Five Star". It was a pleasure and thanks for the new truck! More

My amazing experience! I give Hector, & Tut this rating because they made me feel like a five star person. Never have it been to a dealership that made me feel welcome, app I give Hector, & Tut this rating because they made me feel like a five star person. Never have it been to a dealership that made me feel welcome, appreciated and like I've been family. I loved how Hector treated me like I was the only customer in the world. He took his time to show me how to operate every feature and added if I needed anything, just give him a call. My experience was awesome! I <3 5?Ford! More

Rick Dike - 6 cars and counting I have now purchased six cars from Rick Dike and 5 Star Ford, and I can't recommend Rick and the dealership highly enough. I drive 60 miles and past I have now purchased six cars from Rick Dike and 5 Star Ford, and I can't recommend Rick and the dealership highly enough. I drive 60 miles and past numerous other Ford dealers in DFW traffic to get there - so that should tell you how I value the experience. More

Fantastic as always Fifth veh. Puchased from 5 Star Ford NRH Will always be a loyal Custome to 5 Star! Always a Very pleasant experience And We always tell other people! Fifth veh. Puchased from 5 Star Ford NRH Will always be a loyal Custome to 5 Star! Always a Very pleasant experience And We always tell other people! More

Doreen We recently purchased two new cars from Doreen. She helped us through every step and answered all of our concerns. She is always helpful and kind. We recently purchased two new cars from Doreen. She helped us through every step and answered all of our concerns. She is always helpful and kind. She knew we were hesitant about making such a big commitment to two new cars and gave us all the time we needed to decide without putting pressure on us to rush into the purchase. We will definitely use Doreen again for future purchases. More

Fantastic Aaron Dias made the whole experience great!! This was the best car buying experience I have ever had. He should be some sort of national Sales Trainer Aaron Dias made the whole experience great!! This was the best car buying experience I have ever had. He should be some sort of national Sales Trainer, he took what I expected to be a mental beat down and made it a fun experience. When I told my friends and family that I had a good time at the dealership they thought I was being sarcastic till I explained the experience to them. The overall feel of the dealership was fun and upbeat, people looked happy at work and everybody was very friendly. More

Thank you so much guys Such a unique experience. I used the “text the dealer” function on the website of the dealership and was hooked up with Aaron. He always followed up a Such a unique experience. I used the “text the dealer” function on the website of the dealership and was hooked up with Aaron. He always followed up and answered all my questions. Unlike what you see with other sales associates, he was very timely, precise in his answers and consistent. There were no canned answers at all, he understood my car purchase needs and worked with me accordingly. I noticed he checks his emails religiously. I’m an out of the state buyer, I offered to take an Uber, but Aaron insisted to pick me up when I flew to DFW airport. Very nice gesture, he seems like a guy who would always go the extra mile for you. I test drove the car, and Aaron started telling me so many things regarding the car’s capability and history, he is very knowledgeable and by far gives you the best advice. I highly recommend dealing with Aaron as he made a what seemed a difficult out of state transaction into a smooth experience, no regrets at all. Aaron, please keep up the great service and commitment. I also had the opportunity to work with the business office when signing the paperwork. It was through Elbert (Tut) Edward. Very nice and down to earth guy. He realized that I came out of the state to pick up the car and prepared the documents for me to sign in order to avoid any delay to my trip. I like how he even plasti-wrapped the temporary tag for me so it won't get wet. Aaron took care of installing the temp tag with screws "no messy tape". Love these guys. More

"Outstanding Truck Buying/Customer Service" Here at Five Star Ford in North Richland Hills, I purchased an F150 4x4 four years ago for my son. His truck runs excellent with no problems and he l Here at Five Star Ford in North Richland Hills, I purchased an F150 4x4 four years ago for my son. His truck runs excellent with no problems and he loves his new truck! I met Diron Lintz who treated us with exceptional service. Diron made us both feel like family and he quickly earned my trust. Purchasing a new vehicle was a great feeling that quite frankly I have never enjoyed. I just recently came back and met with Diron Lintz again. He quickly started back up where we left off 4 years ago and I purchased my New 2017 Ford F150, 4x4, FX-4, Super Crew....Diron's customer service style is above reproach and demonstrated that to me again. If you are in the market for a new vehicle, especially a F150, then I highly recommend Five Star Ford in N. Richland Hills. They have the best Trucks and Service Department in the metroplex. Customer Service is excellent from the time you purchase to visiting the service department for you routine service. More