Five Star Ford

Our Amazing Experience From the moment Danny introduced himself to us we knew this was going to be a different type of car buying experience. He was extremely knowledgeable From the moment Danny introduced himself to us we knew this was going to be a different type of car buying experience. He was extremely knowledgeable about all the vehicles I inquired about and was patient with all my questions. Not only did we get a good deal on our trade in but we got an amazing deal on the Explorer we purchased. I guarantee that when we finish paying off our other car and are in need of replacing it we will be back to see Danny for our next car. All the individuals involved in our transaction at Five Star Ford were amazing from the person that greeted us, the sales staff and finance department. It was not a miserable experience like I've had at other places when shopping for a car, we will definitely recommend Danny at Five Star Ford to anyone looking for a car. More

A dealer who's not pushy Always kept clear of main dealerships in the past as they weer always so pushy and trying to get you to spend more than needed. The folks at Five Star Always kept clear of main dealerships in the past as they weer always so pushy and trying to get you to spend more than needed. The folks at Five Star Ford were great and didn't. Aaron was really good and Tut was a hoot. Who'd have thought, a finance guy with a great sense of humour. More

Very pleasant overall experience I knew what I wanted before going into the dealership for the first time to begin my search for a vehicle. I had previously researched prices and kne I knew what I wanted before going into the dealership for the first time to begin my search for a vehicle. I had previously researched prices and knew what I was willing to pay for the features I wanted. I was upfront with my salesman (William May) and let him know what I was looking for and about what it should cost me. I'm not looking to make the dealership rich off of my deal, but I wasn't trying to rip them off, either. I inquired about all possible rebate programs available to me. Once he knew my expectations, he was very honest, upfront, and accommodating to my needs. At no time was I under any sales pressure to make a purchase. I proceeded through the entire process at my own pace and made a deal that I felt was fair for everyone involved. I am very pleased with my purchase and would not hesitate to deal with this dealership (my 2nd purchase here) or William May again in the future. In fact, I would highly recommend others to ask for William May if they are in the market for a vehicle at this dealership. More

Not to good! I bought my first truck from 5 star ford, in 2008, and had every scheduled maintenance done by them. After my last visit (100,000 mile) I heard a nois I bought my first truck from 5 star ford, in 2008, and had every scheduled maintenance done by them. After my last visit (100,000 mile) I heard a noise under the hood, and returned to the dealership. Someone had left the power steering bracket off, and it had fallen close to the fan. It didn't do any damage, but sure could have. I just recently purchased a 2017, f-150 and really love the truck. I had a flat tire last Friday evening, so I went to the dealer Saturday morning to discover they did not have any tires for my brand new truck. Unbelievable! They ordered one, which arrived Tuesday. I went back to the dealer at 6:30 am, Wednesday morning. Was the first person in line, but did not get away from there until 8:45. That is just plain bad costumer service. I dread taking my truck to them because I don't know how long anything will take or what kind of service I will get. Thinking about going to another dealer. Service adviser, John Maurice, did everything he could to expedite everything, including checking on the status of my tire on his day off. More

Buyer Satisfied Great buying experience! Diron Lintz was very accommodating and helped us make the best buying decision. Even though they were extremely busy The en Great buying experience! Diron Lintz was very accommodating and helped us make the best buying decision. Even though they were extremely busy The entire staff remained engaged with us through the entire process. More

My amazing experience! I give Hector, & Tut this rating because they made me feel like a five star person. Never have it been to a dealership that made me feel welcome, app I give Hector, & Tut this rating because they made me feel like a five star person. Never have it been to a dealership that made me feel welcome, appreciated and like I've been family. I loved how Hector treated me like I was the only customer in the world. He took his time to show me how to operate every feature and added if I needed anything, just give him a call. My experience was awesome! I <3 5?Ford! More

Bring on the wow factor From beginning to end, Randall Swindell and Mario Hurley exceeded expectations. They listened to my wish list and provided me with a vehicle that chec From beginning to end, Randall Swindell and Mario Hurley exceeded expectations. They listened to my wish list and provided me with a vehicle that checked every box. The customer service was fantastic and I would highly recommend them to anyone looking for a new or used vehicle. Once we made it to the finance department, Tut was extremely patient and explained everything thoroughly. His customer service was indicative of the name, "Five Star". It was a pleasure and thanks for the new truck! More

Mr. Tut Edwards If you are buying a new vehicle Star Ford is the place to go.Our Salesman was Carlos Hernandes,he's great he will treat you like family and will stay If you are buying a new vehicle Star Ford is the place to go.Our Salesman was Carlos Hernandes,he's great he will treat you like family and will stay with you until its finished then he will bring you water on a hot day and help you transfer all your stuff to the new vehicle.He is great we will ask for him the next time.When it comes to financing ask for Tut Edwards,He makes this part a pleasant experience.He will do you right.I can't say enough good things about the Dealership, or the salesman, or the financing agent. More

Rick Dike - 6 cars and counting I have now purchased six cars from Rick Dike and 5 Star Ford, and I can't recommend Rick and the dealership highly enough. I drive 60 miles and past I have now purchased six cars from Rick Dike and 5 Star Ford, and I can't recommend Rick and the dealership highly enough. I drive 60 miles and past numerous other Ford dealers in DFW traffic to get there - so that should tell you how I value the experience. More

Doreen We recently purchased two new cars from Doreen. She helped us through every step and answered all of our concerns. She is always helpful and kind. We recently purchased two new cars from Doreen. She helped us through every step and answered all of our concerns. She is always helpful and kind. She knew we were hesitant about making such a big commitment to two new cars and gave us all the time we needed to decide without putting pressure on us to rush into the purchase. We will definitely use Doreen again for future purchases. More