Back

Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,583 reviews

May 07, 2017

Good buying experience Rick Dike only showed me vehicles that met my criteteria and didn't try to sell me what he had instead of what I wanted. He emailed when the vehicle c More

by Falcon900ex
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2017

First time was a good experience John was a real easy going guy that made me feel comfortable test driving and going over potential cars. We found what I wanted quickly, and Tut had m More

by JakesNewMustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2017

Awesome Salesman, staff and dealership My salesman wad great, he asked me about what I wanted and delivered exactly what he promised. He worked hard to meet my needs. Great personality, att More

by Truck man 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bashar (Bob) Nemri
May 05, 2017

Good products at a fair price. Excellent service. Exceptionally friendly environment.by all sales representatives. Always helpful and courteous, even when they were not my sales rep. Finance was hel More

by William Autry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Green - Finance
May 05, 2017

Purchase of new 2017 F-150 I have been a Ford client for many years. I had a newer model F-150 that I was having problems with and was loosing faith in the Ford Brand. Joshua Fi More

by RonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2017

Honest, entirely transparent pricing Gave honest and upfront pricing on the internet, over the phone, and at the dealership. Lone star in the sea of gangsters that operate as car dealer More

by madmax1433
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Abrams
May 04, 2017

Terrific Service From the initial phone call requesting information, leading to service, to the final completion of my needed service project, all was handled professi More

by Little Red Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Maurice
May 04, 2017

Great F-150 The service was helpful, detailed, and friendly. There was lengthy waiting at several stages, but other than that it was a very positive experience. W More

by lwood54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
May 03, 2017

Excellent service, Carlton was great. No high presure sales. We felt very comfortable and were satisfied. with the whole experience. We look forward to the next time. More

by ziegler28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Carlton Abrams
May 02, 2017

Great service Great job and very nice. He wasn't pushy at all. I chose what I wanted and he made the deal happen without pressure. Great job! More

by Hazdue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri
...
378
...