Five Star Ford

Love this Place! Ken McLemore is the face of Five Star Ford to my family. We bought my wife's first car at Five Star and Ken was so helpful and patient in answering he Ken McLemore is the face of Five Star Ford to my family. We bought my wife's first car at Five Star and Ken was so helpful and patient in answering her questions and concerns. We were so impressed with Ken and the Five Star staff that I came back and bought my pickup truck from Ken a year later. Today I telephoned Ken and explained that my daughter needed a vehicle. She's a single mother, going through a divorce where he left her with nothing, and her car was about to break down any day. She had been shopping at the usual ripoff places, tote the note places etc. We didn't have a lot of money so we asked if he could show her a good reliable used car at a fair price. After hearing my story Ken responded with "send her over, I'll take good care of her". When my daughter arrived she kept texting me "dad, no way I can get a car here, they're too nice of cars". I toldher be patient and just listen to Ken. I am happy to say that Ken met my daughter showed her a couple of vehicles and by the end of the evening she drove away with a huge smile on her face. I would recommend Ken and his staff to anyone that is looking for a good vehicle at a fair price. Five Star is second to none in DFW. More

Good buying experience Rick Dike only showed me vehicles that met my criteteria and didn't try to sell me what he had instead of what I wanted. He emailed when the vehicle c Rick Dike only showed me vehicles that met my criteteria and didn't try to sell me what he had instead of what I wanted. He emailed when the vehicle came in that matched what I wanted and the buying process was relaxed and non pressure. I highly recommend Rick and Five Star. More

Excellent Customer Service Justin Allerheiligen treated us GREAT. We were looking for a very specific car and my wife had changed her mind several times until we finally made ou Justin Allerheiligen treated us GREAT. We were looking for a very specific car and my wife had changed her mind several times until we finally made our decision. Justin was not only patient, he did everything we asked no matter how long my wife took to make the decision. He truly helped my wife and I get the perfect car. Excellent service and excellent dealership Sam More

No Escaping the Best Teams I have purchased Fords in Iowa, Arkansas, and Texas. By far, Five Star Ford is the best dealership that I have ever worked with. They are attentive I have purchased Fords in Iowa, Arkansas, and Texas. By far, Five Star Ford is the best dealership that I have ever worked with. They are attentive and will address any concerns/questions that you have without hesitation. It is refreshing to hear a sales person tell you I don't know but let me find out. More dealerships need to take training courses from the Five Star team. More

Aaron Diaz is da man Aaron Diaz jump and ran thru hoops to get my deal done at 5 Star Ford NRH. His expertise and deducation to his customer went well beyond any other sa Aaron Diaz jump and ran thru hoops to get my deal done at 5 Star Ford NRH. His expertise and deducation to his customer went well beyond any other salesmans Ive ever dealt with. Thank you for a pleasant experience and professional attitude. I highly recommend Aaron and 5 Star Ford for your next car buying excursion. More

Awesome Salesman, staff and dealership My salesman wad great, he asked me about what I wanted and delivered exactly what he promised. He worked hard to meet my needs. Great personality, att My salesman wad great, he asked me about what I wanted and delivered exactly what he promised. He worked hard to meet my needs. Great personality, attitude and knowlegable. I've bought at this dealership before and they always welcome me and make my experience great. My finance guy was great as well, worked with me to get additional items and made the finamcing experience completely easy. Great staff and dealership, I'm a customer for life. More

First time was a good experience John was a real easy going guy that made me feel comfortable test driving and going over potential cars. We found what I wanted quickly, and Tut had m John was a real easy going guy that made me feel comfortable test driving and going over potential cars. We found what I wanted quickly, and Tut had me in and out pretty fast with the finance stuff. The main issue here was that when I went to pick up the car it had scratches and dents. So I came back the next day expecting it to be a lot better, but the car still had some blemishes. I just wish it was done correctly the first time. I'm going to take it back soon for service. Aside from that, I was treated very well here, and I'm proud to own a mustang. More

Honest, entirely transparent pricing Gave honest and upfront pricing on the internet, over the phone, and at the dealership. Lone star in the sea of gangsters that operate as car dealer Gave honest and upfront pricing on the internet, over the phone, and at the dealership. Lone star in the sea of gangsters that operate as car dealers in this area. More

Purchase of new 2017 F-150 I have been a Ford client for many years. I had a newer model F-150 that I was having problems with and was loosing faith in the Ford Brand. Joshua Fi I have been a Ford client for many years. I had a newer model F-150 that I was having problems with and was loosing faith in the Ford Brand. Joshua Fichter the GM for Five Start Ford NRH stepped in and worked with me and Ford to find a solution to my problem, It ended up with me buying a new 2017 F-150. The staff at Five Star took, what was a terrible experience for me and turned it into a very pleasant experience. They stood behind the Ford Product and went above and beyond in taking care of a long time Ford client. Lee Clanton made the buying process a very pleasant one. He is extremely knowledgeable and very easy to deal with. Elbert (Tut) Edwards was great to deal with in Finance. This is the 4th truck I have purchased from Five Star. I would recommend Five Star to anyone looking to buy a vehicle. They make the buying process a very easy one. Great Dealership!! More

Good products at a fair price. Excellent service. Exceptionally friendly environment.by all sales representatives. Always helpful and courteous, even when they were not my sales rep. Finance was hel Exceptionally friendly environment.by all sales representatives. Always helpful and courteous, even when they were not my sales rep. Finance was helpful and did not pressure for additional items. A very comfortable experience. Fair pricing for purchase and trade in. No manager was needed to resolve a negotiated price. 2012 King Ranch Expedition EL More