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Five Star Ford

North Richland Hills, TX

4.9
8,583 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,583 reviews

September 08, 2016

Quick and painless I honestly didn't think my deal would go through givin my history with car shopping. William took great care of me and made sure my deal went through. More

by Chrisreed822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2016

New car Marisa Thompson was my sales rep and she went above and beyond to make me feel comfortable with all my options that I could do and let me make the dec More

by Mustang Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2016

Enjoyed the experience Jeff, Heather and Tut were excellent. Enjoyed the experience and love my new vehicle. Our priest recommended Jeff Smith, and our experience with him w More

by EJD7115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Smith
September 07, 2016

Honest, Patient, and Knowledgable Sales Professional Ken was an all-star! He was extremely patient in finding the exact SUV my wife was looking for and extremely knowledgable about the different models. More

by bschreck86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken McLemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2016

So happy with my experience & will come back!! John was so great! I stopped by Five Star Ford after going to several other Ford dealers around the metroplex, and ended up having to stay later than More

by jordanlane21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2016

Fair Trade, easy We just drove in, Mario, the associate showed us SUVs like we asked to see. We test drove the one we liked. We were trading so when we got back we neg More

by ZH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
September 07, 2016

Amazing service!!! Doreen and Tut are the dynamic duo! We purchased our 2nd vehicle from them today and not only would we recommend more family, but friends and anyone l More

by Pope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doreen Parker Bainbridge
September 07, 2016

Excellent service! Thank you William! I went to David Mcdavid Ford of Fort worth before I went to Five star, and the difference was night and day! Wasted an hour of my time there with unpr More

by codykuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2016

Superb! Purchasing a new car can be stressfull but not at Five Star Ford, especially when you have Doreen Bainbridge as your salesperson. She is friendly, kno More

by Hoosier75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam O'Reggio very personable! , Doreen Parker Bainbridge
September 06, 2016

The only place I will get a car/truck from now on! As a person with no/bad credit, you understand the stresses of going to a dealership. Most time's it's in and out with no real incentive to help you. More

by DustinSmith1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Dias
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