
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Sam Limo is the best If you need help purchasing a car, Sam will do anything within his power to help you. He walks you through the process, is very friendly and courteous If you need help purchasing a car, Sam will do anything within his power to help you. He walks you through the process, is very friendly and courteous. Tell Sam thank you from me. More
Awesome experience This was my first new car buying experience and from start to finish, it was top notch! Justin and Jimmy were very professional, as well as personable This was my first new car buying experience and from start to finish, it was top notch! Justin and Jimmy were very professional, as well as personable. Any questions I had, they were able to answer. I would definitely buy from Five Star Ford again! More
Very good experience. I test drove a couple of trucks with different equipment and decided what I wanted. When I was ready to buy, told the salesman what I wanted, I asked I test drove a couple of trucks with different equipment and decided what I wanted. When I was ready to buy, told the salesman what I wanted, I asked for 18" wheels instead of the 20" that a lot of the Lariat with the 3.5 ecoboost had, he called me back the next day, he found one just like I wanted in Oklahoma, but had one on the lot with exactly what I wanted but with 20" wheels. I looked at it and decided to go with the 20" for the time being. They gave a decent discount right off the bat and some rebates, and gave a reasonable trade in on my old truck. Closing the deal was painless, there was a minor issue where they gave me a rebate that I didn't qualify for when we were negotiating the previous day, and that was removed, but they immediately adjusted the final cost so that it was the same as agreed to the previous day, no arguments or drama. No hidden costs added in, upsell items were offered, but when I said no, that was the end of it. Very refreshing compared to a Dodge dealer that had almost $2000 in useless add-ons already installed in every truck on the lot. A great experience. More
Excellent My experience at Five Star was great! I have purchased several Ford vehicles from them over several years and they are all a very knowledgeable grou My experience at Five Star was great! I have purchased several Ford vehicles from them over several years and they are all a very knowledgeable group of sales people. Every time I visited the show room someone always was available to help me almost immediately. My salesman, Carlton Abrams, was experience, happy, and helpful. The finance man, Tut Edwards, was extremely polite and I would recommend both of these people at Five Star Ford. There was no pressure during any of my visits! More
Excellent Vehicle Service My vehicle started making a grinding noise while on 820 so I pulled into the dealership to have it looked at. Chris in the service department did a gr My vehicle started making a grinding noise while on 820 so I pulled into the dealership to have it looked at. Chris in the service department did a great job keeping me in the loop and they fixed the issue without charging me. They were extremely professional and I'd recommend them. More
Awesome experience. Mel is the best salesman ever!! 2 years ago I cought a Ford Flex from Mel. I just traded it in and bought a 2016 ford flex. Mel was my salesman both times. He is the absolute best 2 years ago I cought a Ford Flex from Mel. I just traded it in and bought a 2016 ford flex. Mel was my salesman both times. He is the absolute best salesman ever. He goes above and beyond. Never rushes your decision and makes sure everything is exactly what you want! I will continue to buy everyone of my Ford vehicles from Mel. Thank you for everything!! More
Painless Truck Purchase Mark was great to work with. On our first visit, Mark spent about 3 hours with both myself and my wife. We test drove the F150 we had in mind. Mark Mark was great to work with. On our first visit, Mark spent about 3 hours with both myself and my wife. We test drove the F150 we had in mind. Mark was very thorough with his presentation of the F150. He answered all the questions my wife and I had without hesitation. After we left from our test drive with Mark, we went on a test drive with a competitor. As I recall, after we left the competitor, my wife and I looked at each other and we both said we're going with the F150 and Mark is the guy we need to work with. Mark's experience definitely showed throughout the entire truck purchase process. He was straight with us on everything, which built trust with us. He worked with us on finding the exact truck we wanted down to the color. We are very pleased with the professionalism Mark displayed and was happy to purchase our new F150 from him. Thank you Mark! More
Go See Randall Swindell at Five Star Ford Great place to buy a new or used vehicle. Randall was able to find the truck we were looking for and was easy to wok with. Great place to buy a new or used vehicle. Randall was able to find the truck we were looking for and was easy to wok with. More
Diron Lintz When walking into Five Star Ford NRH, everyone is very friendly. I have bought 3 cars from Diron and have always received exceptional customer servic When walking into Five Star Ford NRH, everyone is very friendly. I have bought 3 cars from Diron and have always received exceptional customer service. More
Absolutely 5-Stars! We have purchased 6 cars from 5-Star and the service is amazing! Alfred, Jack and Jeff Crabtree made our experience personal and we will continue to r We have purchased 6 cars from 5-Star and the service is amazing! Alfred, Jack and Jeff Crabtree made our experience personal and we will continue to recommend 5-Star! More