Five Star Ford

Excellent experience! This is our first vehicle we purchased from Five Star Ford. Salesman Alfred El-Darazi made our car buying experience here wonderful at Five Star Ford This is our first vehicle we purchased from Five Star Ford. Salesman Alfred El-Darazi made our car buying experience here wonderful at Five Star Ford. Alfred went above and beyond to help us find the perfect car. Thank you Alfred, We strongly recommend this dealership to our friends and family. More

Easy to work with, along with a pleasant experience. After working with a terrific Sales Professional, Bob Nemri, it was off to the Finance Manager to sign the papers. Robert Leet, our Finance Manager, w After working with a terrific Sales Professional, Bob Nemri, it was off to the Finance Manager to sign the papers. Robert Leet, our Finance Manager, was just what the doctor order. Robert made the final process of purchasing a car easy. He had all his paper work in order, making it a very quick, streamline process. Thank you Robert. More

A very pleasant purchasing experience When you walk into the dealership you are immediately treated very well. Everyone is extremely friendly and very sincere and appreciative of your busi When you walk into the dealership you are immediately treated very well. Everyone is extremely friendly and very sincere and appreciative of your business. Our salesman, Justin Allerheiligen, answered all our question concerning the vehicle we were interested in. We never once felt pressure from him to purchase the vehicle. He was a very sincere nice person. We really like knowing what the list price was and what the dealership would sell the vehicle for..... Non of back and forth hassle on trying to get the best price. They have their vehicles already discounted...and I must add very good discount. It was the best vehicle purchase experience that my wife and I had!!! The complete transaction took just a little over three hours. More

Easy to Deal with Had a maturing lease that I was excited to get out of. Started my research early and found that my next ride would be an F-150. I was introduced to Ch Had a maturing lease that I was excited to get out of. Started my research early and found that my next ride would be an F-150. I was introduced to Chad Ritter and I shared my needs, wants and concerns. The rest was history. Chad pulled inventory that met or exceeded what I was looking for. And then when we talked numbers the process was super easy with no pressure. Chad was super responsive, friendly and knowledgable. Jimmy Truong with finance also made everything crystal clear and stayed extra late to get the paperwork complete. This is my 3rd vehicle from Five star in NRH. The great service keeps me coming back. Thank you Five Star! More

5 star review Fanstastic staff. I had a great experience. I am so thankful for 5 star ford. They got me right back on track with a bill that I could afford.Thanks Fanstastic staff. I had a great experience. I am so thankful for 5 star ford. They got me right back on track with a bill that I could afford.Thanks More

Well, it may have started off rough, but ended great! I was looking for a new F150 4x4 for my husband and found just what I was looking for a NHR 5 Star Ford. Crystal Sanders and John Little worked very I was looking for a new F150 4x4 for my husband and found just what I was looking for a NHR 5 Star Ford. Crystal Sanders and John Little worked very hard getting me the right truck and working with my credit union on a short holiday week. When I went to pick it up, they had found a scratch and wanted to point it out. Offered to paint but we decided to go look for a different vehicle. Found one comparable, and Crystal went out to inspect it herself before they brought it back. Since Tut Edwards and I had already completed the earlier deal (BTW the Tut Man Experience is excellent) it was a quick turnaround on the second vehicle. I was very pleased with the service. So the rough part, turns out this vehicle had an intermittent issue with the SYNC. It took several tries, and probably lots of discussions between the Service Manager Robert Morgan, Ric Calderon and Detroit, but the issue was resolved and works well now. I'd also like to thank Cameron Worthy who did a lot to facilitate appointments and rental cars. I would definitely recommend both the sales and service departments! More

We love Five Star Ford! This will be our 6th car from this Ford Lot. We come back every time because of the amazing customer service that is provided. We purchase our car fro This will be our 6th car from this Ford Lot. We come back every time because of the amazing customer service that is provided. We purchase our car from the same salesman every single time because we love him so much....His name is Aaron Dias :) More

Ron Baron My 2016 Ford F 1-50 broke down on me this weekend ( I know Found On Road Dead), Threw a Throttle Position Sensor Stuck Open code. (Malfunctioning Thro My 2016 Ford F 1-50 broke down on me this weekend ( I know Found On Road Dead), Threw a Throttle Position Sensor Stuck Open code. (Malfunctioning Throttle body) I limped it to the nearest Ford deal which was Five Star. Walked in and explained the situation and was told it couldn't be looked at until Tuesday. So I then called the Dealer I bought the truck from (Will leave unnamed) and was told the same thing. After a few minutes on the phone with no resolve I was meet outside Five Star by THE MAN. Ron came out, listened to my story (Third time telling it) and got to work. Located the part on site and put me on the schedule. I gave him my truck at 7am this morning as requested and he had it back at 5pm. Just like he said he would try, Thank you Ron and your team at Five Star. When the new Bronco comes out tell them to call me and you can take the commission. Thanks again, Eddie Robleski More

Honest, great customer service Lee and Rick made purchasing my '14 F150 a good experience, were honest with me and straight-up on pricing - none of the attempts to force conversatio Lee and Rick made purchasing my '14 F150 a good experience, were honest with me and straight-up on pricing - none of the attempts to force conversation towards monthly payments, or any other pushy salesmanship I've seen at other dealerships. I received a fair deal on a great truck and they kept every word of their agreement, post-sale, without giving me a run-around. Happy with my truck and would buy from them again. More

Mustang purchase They gave me a really good price and found a car in my price range. Everyone was very friendly, outgoing and helpful. My salesperson made herself ava They gave me a really good price and found a car in my price range. Everyone was very friendly, outgoing and helpful. My salesperson made herself available for questions during and after the purchase. More