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Five Star Ford

North Richland Hills, TX

4.9
8,601 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,601 reviews

June 24, 2016

Fusion Happy My experience with Crystal, John and TUt was awesome!!' They found me the exact vehicle I needed. This is my third experience with Crystal and John. W More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
June 24, 2016

Our salesperson was friendly and really understood our needs The car buying experience can be frustrating. We were fortunate enough to work with John Hilsinger who took the frustration out of the process. He t More

by Bob Ingersoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2016

Excellent experience Nice, professional guys. Great, easy experience selling my truck to them and then buying one of their used vehicles. I would absolutely sell to and More

by tweezuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2016

Salespeople dealt with Crystal Sanders, John Little and Tut Edwards were the people with whom we dealt at Five Star Ford. These people were very professional as well as ext More

by golfergoofer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
June 22, 2016

Exceptional Customer Service Sam Limo was my salesman he was extremely knowledgable, and phenomenal with customer service. Every question I had Sam was able to answer. There was n More

by Smittyakalance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2016

Great Salesman Bashar (Bob) Nemri Thanks again for you're hard word on making the car deal happen. This is our second car that we bought from you. Great service! He did whatever he More

by blakemore77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bashar (Bob) Nemri
June 21, 2016

The streak continues I have lost count over the years on the number of vehicles I have purchased and/or leased from Five Star Ford in NRH. All aspects continues to be exc More

by Chrispy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich
June 21, 2016

Stratus to Escape Hector of 5 Starr Ford greeted me as I exited my Stratus. I explained that I was looking for a 2015 or 2016 Escape to replace my Stratus. He went ou More

by nornor
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
June 21, 2016

Great salesman! Randall listened to learn what we wanted and made it a great buying experience. We really feel he cares about the customer and not just making the sa More

by Vickie Donaldson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Swindell
June 21, 2016

New 2016 Ford Edge Our experience at Five Star Ford was great. William May was personable and easy to work with on the purchase of the new Edge. No hassle, no games! More

by New car buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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