
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Fusion Happy My experience with Crystal, John and TUt was awesome!!' They found me the exact vehicle I needed. This is my third experience with Crystal and John. W My experience with Crystal, John and TUt was awesome!!' They found me the exact vehicle I needed. This is my third experience with Crystal and John. What influenced my most recent and past purchases are the women's meeting Crystal and her mother host on a monthly basis. Thank you Tony Pack , Crystal and John for all you do in the community. More
Our salesperson was friendly and really understood our needs The car buying experience can be frustrating. We were fortunate enough to work with John Hilsinger who took the frustration out of the process. He t The car buying experience can be frustrating. We were fortunate enough to work with John Hilsinger who took the frustration out of the process. He took time to understand our needs and put us in the car we needed at the price we wanted. More
Excellent experience Nice, professional guys. Great, easy experience selling my truck to them and then buying one of their used vehicles. I would absolutely sell to and Nice, professional guys. Great, easy experience selling my truck to them and then buying one of their used vehicles. I would absolutely sell to and buy from them again. More
Salespeople dealt with Crystal Sanders, John Little and Tut Edwards were the people with whom we dealt at Five Star Ford. These people were very professional as well as ext Crystal Sanders, John Little and Tut Edwards were the people with whom we dealt at Five Star Ford. These people were very professional as well as extremely kind to my wife and me.We had heard about Crystal from a person who had bought a used vehicle and she was the sales person. When we were ready to purchase, Crystal and John began watching for a car that satisfied our requirements, and when a vehicle came in, we were notified and-long story made short-we purchased. More
Exceptional Customer Service Sam Limo was my salesman he was extremely knowledgable, and phenomenal with customer service. Every question I had Sam was able to answer. There was n Sam Limo was my salesman he was extremely knowledgable, and phenomenal with customer service. Every question I had Sam was able to answer. There was not a lot of back and forth it was cut to the chase and let's make a deal on common ground. I saved money, and 5StarFord made money the way car buying should be. I would recommend anyone and everyone to go deal with 5StarFord. Sam should be considered an asset to their organization. More
Great Salesman Bashar (Bob) Nemri Thanks again for you're hard word on making the car deal happen. This is our second car that we bought from you. Great service! He did whatever he Thanks again for you're hard word on making the car deal happen. This is our second car that we bought from you. Great service! He did whatever he needed to do to make it happened. I would highly recommend Bob to family and friends. Thanks again Jennifer and Randy Blakemore More
The streak continues I have lost count over the years on the number of vehicles I have purchased and/or leased from Five Star Ford in NRH. All aspects continues to be exc I have lost count over the years on the number of vehicles I have purchased and/or leased from Five Star Ford in NRH. All aspects continues to be excellent from sales, to finance, to service. With that said, let me single out one individual that just makes life a little easier when it comes to our vehicles. Jim Rich at Five Star has been the best sales person I have worked with to date. I have worked with him on my last 2 vehicles, and the experience has been unbelievably simple and smooth. His great service doesn't end at the sale either. If I need anything such as a oil change, services, or just a question, he is always willing to help get it down or answered for me quickly. Again, Jim is always taking care of his customers (past, current, and future). Thanks again Jim for your help. More
Stratus to Escape Hector of 5 Starr Ford greeted me as I exited my Stratus. I explained that I was looking for a 2015 or 2016 Escape to replace my Stratus. He went ou Hector of 5 Starr Ford greeted me as I exited my Stratus. I explained that I was looking for a 2015 or 2016 Escape to replace my Stratus. He went out of his way to present me with a variety of possible vehicles, both to own or to lease. After looking at several possibilities, I finally settled on a silver 2016 Escape to lease. I have been driving it for several weeks now, and many of my friends have indicated that they have "new car envy". I keep telling them to visit Hector at 5 Star Ford and he will definitely take care of their car needs. More
Great salesman! Randall listened to learn what we wanted and made it a great buying experience. We really feel he cares about the customer and not just making the sa Randall listened to learn what we wanted and made it a great buying experience. We really feel he cares about the customer and not just making the sale. I would recommend Randall to anyone looking to buy a car. More
New 2016 Ford Edge Our experience at Five Star Ford was great. William May was personable and easy to work with on the purchase of the new Edge. No hassle, no games! Our experience at Five Star Ford was great. William May was personable and easy to work with on the purchase of the new Edge. No hassle, no games! Just a straight forward approach and subsequent deal. The finance dept was easy to work with as well. More