
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Unexpected Experience We had been looking for a car for awhile but we were hesitating due to bad past experiences. So one day I decided to call and I spoke to Doreen Par We had been looking for a car for awhile but we were hesitating due to bad past experiences. So one day I decided to call and I spoke to Doreen Parker and I told her what we were looking for. She listened to what we said and was very helpful answering all our questions. She got us exactly what we asked for , nothing more , nothing less. We were in shock as to how easy and pleasant it was. Doreen is a very friendly and down to earth person. Tut Edwards made sure everything as far as the paperwork was in order and answered any questions that we had. We were so glad to have had the pleasure of meeting these two wonderful people. Me and my husband were so impressed by everyone that we are now only doing any future business with 5 Star Ford, Not only did we do business with this dealership but we honestly feel like we've gained some friends. I highly recommend 5 Star Ford, and I will certainly recommend it to family and friends. More
Unexpected Experience We had been looking for a new car for awhile but were hesitating because of past bad experiences, so one day I called and spoke to Doreen Parker and We had been looking for a new car for awhile but were hesitating because of past bad experiences, so one day I called and spoke to Doreen Parker and explained what we were looking for in a car. She listened and showed us the cars we were interested in and was so helpful answering all our questions, she got us exactly what we asked for.She was super nice and very down to earth. We were amazed as to how pleasant and easy it was. Mr Tut Edwards made sure all paperwork was in order and also made sure any questions we had were answered. We were so glad to have had the pleasure of meeting these two wonderful people. 'We are so satisfied that me and my husband agreed to due all future purchases or leases only with 5 Star Ford, We not only got a car from the dealership but honestly feel we have made lifetime friends. I highly recommend this dealership, More
5 Star Ford experience Thank you very much for making car buying an easy job. Mel Seibel from start to finish had everything laid out and organized. Each step was smooth. It Thank you very much for making car buying an easy job. Mel Seibel from start to finish had everything laid out and organized. Each step was smooth. It took no longer than an hour to complete the whole process. Thank you. More
Great Experience Our experience at Five Star Ford was awesome! This is our second time going to this dealership and a huge reason we came back is salesman Ken McLemore Our experience at Five Star Ford was awesome! This is our second time going to this dealership and a huge reason we came back is salesman Ken McLemore. His professionalism and effort in making sure your needs are met are second to none. As stated previously this was our second trip to Five Star and we were not disappointed our experience was first class from looking at the vehicles, deciding on my new truck, financing, vehicle prep and delivery. I will always recommend Five Star as a dealer of choice. If you've had a bad experience elsewhere don't hesitate, RUN to Five Star! You'll be glad you did. More
Pretty Painless Car Buying I came here to buy my first car ever, and it went so smoothly. Everyone that I dealt with was friendly, helpful, and honest. Joe was very patient and I came here to buy my first car ever, and it went so smoothly. Everyone that I dealt with was friendly, helpful, and honest. Joe was very patient and helped get my payments down to something I can afford. Anthony in the finance department was hilarious and made going through the finance process a breeze. I did not think I would be buying a car today, but the made it so effortless and easy. I would gladly buy from them again! More
First Class Service start to finish Since recently moving to the area I have definitely found a new "home dealership". Was actually referred to them by Ford Corporate to handle and long Since recently moving to the area I have definitely found a new "home dealership". Was actually referred to them by Ford Corporate to handle and long standing service issue that kept being swept aside by old dealership back home. I could easily see why the parent company would recommend these guys. Everyone from Sean Billhymer (service advisor) to Joshua ( General Manager ) have been nothing but first class and professional. I recently referred a friend there as well and he ultimately bought a new F150. He told me after the fact it was by far the best car buying experience he had ever had as well. Check these guys out, You won't be disappointed. !! More
New Focus Melvin was awesome! I hate dealerships and Melvin made my experience have a change of mind! I went to this dealership 5 hours away with the intent of Melvin was awesome! I hate dealerships and Melvin made my experience have a change of mind! I went to this dealership 5 hours away with the intent of my fiancé purchasing a vehicle. I had no idea we'd be coming home with two! The visit was amazing and friendly and Melvin was honest and upfront and very sincere! We have recommended Melvin and 5 Star to everyone that asks about a new vehicle even shared our experience on Facebook! I will definitely purchase from Melvin in the future. We were in and out in less than two hours with two cars! It was great! Thanks Melvin you rock!! Tut made all the final paperwork quick and easy and no fine print! He was sweet and made things comfortable no pressure and answered all questions I had! Thanks 5 Star Ford for our two new Fords we love them !! More
Great Experience Jason and Marissa make our experience purchasing our 5th Ford a joy. They delivered quick and professional service. We located the perfect car (and co Jason and Marissa make our experience purchasing our 5th Ford a joy. They delivered quick and professional service. We located the perfect car (and color) for my daughter graduating college. The deal was on budget and we completed the process driving out in about 2 hours. Wow! More
Found just the right car! As we stepped out of the parking lot, John Hilsinger greeted us. We sat down and he adroitly listed our requirements as well as our "wish list" during As we stepped out of the parking lot, John Hilsinger greeted us. We sat down and he adroitly listed our requirements as well as our "wish list" during a very pleasant conversation...not a hard sell of what the dealer wanted to unload. After a search, John came up with several to look at then worked on the best value as well as the best price. This really worked out to our advantage in getting exactly what we were looking for plus a little extra! John is definitely the salesman we'll look for again. We would recommend him to any one shopping for a ride! 5 Star Ford impressed us with their approach to their customers. More
Great experience!! Overall, I had a great experience at Five Star Ford! Everyone, including my salesman Alfred El Darazi, was so kind, friendly, and helpful. Alfred imm Overall, I had a great experience at Five Star Ford! Everyone, including my salesman Alfred El Darazi, was so kind, friendly, and helpful. Alfred immediately located the vehicle that I had found online, making sure it had everything I was looking for, and had the car ready for me as soon as I arrived to pick it up! From the test drive to financing, I was never pressured and everything was explained to me very thoroughly. I felt like everyone here had my best interest in mind and wanted to help me find the best car and deal for me. Thank you so much Alfred and Five Star Ford! More