
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Caleb Rothganger I went in to have my 2013 Taurus checked out. Three unrelated problems that came up at the same time. Caleb was awesome! He was able to have all the I went in to have my 2013 Taurus checked out. Three unrelated problems that came up at the same time. Caleb was awesome! He was able to have all the problems knocked out within a few days. Obviously, the techncians deserve credit too. Mainly, I was impressed with how quickly Caleb provided me with updates regarding my vehicle. Caleb ensured I had a rental lined up before I even arrived to the service department. If that's not bad xxx service, I don't know what is. Caleb was as professional as it gets! Kudos, Caleb! More
Awesome experience. Buying our mustang at Five Star Ford was an awesome experience. Randall Swindell was very polite and professional and took the the time to find exact Buying our mustang at Five Star Ford was an awesome experience. Randall Swindell was very polite and professional and took the the time to find exactly what we wanted. He truly cares about the customer and we would recommend Five Star Ford to anybody looking for a car. Five Star Ford is a great place with great people. More
Superb Buying Experience Salesman, Randall Swindell, was very professional, courteous, and knowledgeable. Found him to genuinely care about the customer's questions, buying e Salesman, Randall Swindell, was very professional, courteous, and knowledgeable. Found him to genuinely care about the customer's questions, buying experience, and assisted in providing the best and fairest deal possible. More
Sam Limo Great Experience Sam, was outstanding during the purchase process. He provide all the information up front, responded quickly to my questions and calls. This buyin Sam, was outstanding during the purchase process. He provide all the information up front, responded quickly to my questions and calls. This buying experience was enjoyable between Sam and the FiveStar ford team. More
Best Buying Experience EVER! I took the day off to go through the car buying process, I reached out to Justin before hand and he was very accommodating with my schedule. I told hi I took the day off to go through the car buying process, I reached out to Justin before hand and he was very accommodating with my schedule. I told him what I was looking for and what I wanted to pay and it was spot on. This was the best car buying experience ever, no hassle, no pressure very honest , down to earth and very, very professional. I will definitely recommend Justin and Five Star Ford to my friends and family! Thanks again Justin. Amy More
Great Service Jim sold me my first vehicle and now my second in 6 years. He is very helpful and direct when helping you get into the vehicle you want. He is more th Jim sold me my first vehicle and now my second in 6 years. He is very helpful and direct when helping you get into the vehicle you want. He is more than willing to have you price around because he knows no one is going to beat the pricing at 5 Star. Very helpful in every way and does not pressure you into buying something you don't want. More
Great price, fast buying experience I was in the market for a new Ford Edge. I had been price shopping around for a bit and came across a nice white Edge Sport AWD at this location (a b I was in the market for a new Ford Edge. I had been price shopping around for a bit and came across a nice white Edge Sport AWD at this location (a bit of a unicorn). Carlton and I negotiated via email entirely and he even provided detailed line item breakout which really helped me make my decision. I showed up on a Friday morning and met with Melvin to start signing on the paperwork. He was great to work with and not at all pushy in the least. From there went to finance. Met with David who was alway great to work with. Honestly, this was the quickest I've ever "checked out" of a car dealership. It was amazing. I returned the next Wednesday for little IOUs the dealer had for me and that was also painless. I wish I had a dealership this nice close by. More
Great Experience Rick Dike and Lee did a super job with our recent purchase of a 2016 Escape Titinum. This is the way a car buying experience should be. Professional, Rick Dike and Lee did a super job with our recent purchase of a 2016 Escape Titinum. This is the way a car buying experience should be. Professional, courteous, great deal, service all done the way full service dealers should be. Pressure = zero! Everything else 100% fantastic.?? More
Came in to browse, and left with another new ride! We didn't plan on buying right now, but after meeting with Alfred, we ended up leasing a gorgeous new Explorer. Alfred was extremely patient and polit We didn't plan on buying right now, but after meeting with Alfred, we ended up leasing a gorgeous new Explorer. Alfred was extremely patient and polite being very attentive the whole while. We hadn't even considered leasing, but after meeting with Jimmy in finance and getting such a great rate from Ford, we opted for a three year lease. We just bought a new truck back in October from Five Star, and this time around was an even smoother experience. Alfred spent extra time showing the wife all the cool features of her new ride after we finalized the deal. Couldn't be happier!! Thank you! More
Sam Limo This was the best car buying experience I have had. I've purchased a total of 6 vehicles, and this one was the smoothest one of all. Sam Limo made This was the best car buying experience I have had. I've purchased a total of 6 vehicles, and this one was the smoothest one of all. Sam Limo made it easy, he knew what I was looking for, and he went above and beyond to provide what I asked for. Even the financing was made easy. Can't remember the guys name, but I had a wonderful experience with him also. I would recommend this ford dealership to all my friends, and I look forward to dealing with Sam Limo when my son purchase his next truck. Thank you Sam. More