Five Star Ford

Great experience with dealership, especially the sales rep. In looking for a vehicle for my wife, we stopped at Five Star Ford. We were met by William May, sales rep, and immediately hit off. William was very In looking for a vehicle for my wife, we stopped at Five Star Ford. We were met by William May, sales rep, and immediately hit off. William was very patient with and let us make our own decisions about a vehicle, with his guidance. He was very knowledgeable about the product line and especially the Ford Edge we were interested in. After deciding on a vehicle and a test drive we sat down with William and he calmly went through the sales process with us. After deciding on a price, we had an enjoyable visit with the finance manager, Tut Edwards, and then drove off in our new Edge. We appreciate William's integrity and his patience with us. The dealership should be proud to have a sales person like William. More

Got my new truck! The process was easy. Everything I threw at her she knew the answer to. Honest and fair trade-in price. Overall it was a good experience. The process was easy. Everything I threw at her she knew the answer to. Honest and fair trade-in price. Overall it was a good experience. More

Best Deal in Town I had the pleasure to work with Shawn, Leonard and Rick this week while shopping for a 2016 F150.. From the time i walked in the door i felt very rel I had the pleasure to work with Shawn, Leonard and Rick this week while shopping for a 2016 F150.. From the time i walked in the door i felt very relaxed. These guys answered every question I had and they made sure that i had all the information i needed to make my decision. The big thing was there was no PRESSURE. After the purchase Leonard spent about an hour with me going over all the functions of the truck. This is the second truck i have purchased at Five Star and I will come back again. They make purchasing a car/truck FUN. Thanks guy for a job well done!!! More

Service Randall and Elbert provided quaility service and did an excellent job getting me a vehicle in my price range. And they worked quickly due to my time r Randall and Elbert provided quaility service and did an excellent job getting me a vehicle in my price range. And they worked quickly due to my time restraints. Thank you very much! More

Joshua Saved my Hide I brought my 2007 Ford Mustang GT in to have its slipping transmission replaced for a are manufactured unit. Joshua was polite and and was able to get I brought my 2007 Ford Mustang GT in to have its slipping transmission replaced for a are manufactured unit. Joshua was polite and and was able to get expedited shipping on the transmission as it was originally going to take about two weeks to have it delivered. All in all, my car was in for about.l a week and a half give or take. The difference on the repair was night and day. More

One of the Best Experiences Buying a New Vehicle William May did an outstanding job working with my wife and I while we were shopping for a new Ford Explorer. He was able to answer all our questions William May did an outstanding job working with my wife and I while we were shopping for a new Ford Explorer. He was able to answer all our questions, let us drive the different vehicles we were comparing, and then got us through the purchase process very quickly and efficiently. From start to finish the process was one of the best experiences I've had at a car dealership. Thank you for the great service William, we are definitely enjoying our new Explorer. More

To the point and great customer service!! My first interaction with this dealership was with Mr. Sam Limo through email regarding a vehicle I was interested in. He was quick to respond and hel My first interaction with this dealership was with Mr. Sam Limo through email regarding a vehicle I was interested in. He was quick to respond and helpful with my questions! I then decided to come up to the dealership to see the Ford Explorer I had been inquiring about. Sam met my husband and I when we got there and immediately got the car pulled up ready for us to view and test drive. Of course it was exactly what I wanted, so we decided to talk numbers. I told him what I wanted to spend and he was very helpful with trying to get the numbers together. At first we were thinking we were going to trade in my husband truck but after leaving the delearship to get the truck we decided not to trade in the truck we had. With that decision I knew where I wanted my payments and how much I wanted to spend over all so I set my offer. Took a little bit of exchanging messages to come to an agreement on price but we did and it was the easiest process I have ever been through with purchasing a car! They are great people to work with here! I personally loved dealing with Sam because he was very professional yet to the point that I didn't feel like I just wasted hours at a dealership like I have in the past! I have already recommended any family and friends looking to purchase to go here! And I am sure we will come here first for all our future car purchases! Also thank you Sam for being so patient with me and for taking the time to bring me my car!! Like I mentioned before easiest purchase ever! I would also like to acknowledge MM Ross for all your time and effort in making the financial process so easy on my side!! I can not say enough how happy I am with the customer service of this delearship!! Thank you!!! More

Very professional and friendly service! I recently purchased a 2013 Honda Civic Si from this dealership, and what a great experience it was! Crystal Sanders and John Little work extremely we I recently purchased a 2013 Honda Civic Si from this dealership, and what a great experience it was! Crystal Sanders and John Little work extremely well together, great teamwork! They were both very professional, courteous, friendly, knowledgeable, and patient. They don't make you feel pressured into buying or signing anything at all; they truly want what's best for you! It was a great car buying experience. More

Great customer service and experience We have now bought our 3rd car from this dealership. We love dealing with Justin Allerheiligan, hope he stays with the dealership or we will follow h We have now bought our 3rd car from this dealership. We love dealing with Justin Allerheiligan, hope he stays with the dealership or we will follow him where ever he goes. He makes the car buying experience so pleasant and not dreaded. Even the Tutman (finance guy) experience was great and we enjoyed ever minute of it. We highly recommend this dealership but especially Justin and Tut. If you are looking for a Ford, ask for these 2 guys, they won't disappoint you. More

Best Ride in town Wonderful service, Superior ride, BEST salespeople... Jeff and Heather Smith have been EXCELLENT to work with for years. They always look out for th Wonderful service, Superior ride, BEST salespeople... Jeff and Heather Smith have been EXCELLENT to work with for years. They always look out for the Best vehicle for my family's needs and I hope they will be at Five Star Ford to continue that Superior Quality service and experience for YEARS to come. THANK YOU! From a very loyal Ford owner. More