
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,609 reviews
Amazing Experience Buying a car is always a scary situation - especially not knowing who you can trust. I worked with Kenny Wilder and Justin Compton at Five Star Ford a Buying a car is always a scary situation - especially not knowing who you can trust. I worked with Kenny Wilder and Justin Compton at Five Star Ford and they were amazing - they made the whole car buying experience so easy and actually enjoyable. They are very trustworthy and knowledgable and work with finding you your perfect vehicle. More
Buying a New F150 Truck The last time when we were buying a new truck and processing credit, it took about 7 hours but this dealership was great only 2 hrs from beginning to The last time when we were buying a new truck and processing credit, it took about 7 hours but this dealership was great only 2 hrs from beginning to driving off the lot with our new truck. Thanks to our salesman Jason Howell and Jimmy Truong in financing for making the process as efficient and professional as possible. Jason was very helpfuif in so many thing explaining questions or features both in and outside of the truck. Both of us felt that we had the best customer service of any car dealership that we have been to in several years and will be back again next time. More
Easy process The longest part of my car buying process was me being indecisive on which vehicle I wanted. The SE model or the Titanium model. Brieanna showed me The longest part of my car buying process was me being indecisive on which vehicle I wanted. The SE model or the Titanium model. Brieanna showed me a couple of vehicles and explained differences between them to help make the decision. Once the decision was made, we started all of the paperwork, moved over to finance, and by the time we were done the car was ready and the windows had already been tinted. I love my new car and everyone involved made it feel less stressful than I thought buying a car would be. More
One of the easiest experiences I have had buying a car! In a time when it sees like buying a new car and processing credit takes longer and longer every year, hereby commend my salesman Diron Lintz and Jimm In a time when it sees like buying a new car and processing credit takes longer and longer every year, hereby commend my salesman Diron Lintz and Jimmy Truong in financing for making the process as fast and enjoyable as possible. They managed to get me in and out of the dealership and into my new Ford faster than I have in years. Mr Lintz helped me find the right car for me, quickly and efficiently. I felt the true 5 star service and will be back again next time I add to the fleet of Fords I now have at home. More
Excellent Experience This will be the third vehicle that Five Star Ford has helped me with. Everyone at Five Star Ford made us feel at home from the moment we walked thro This will be the third vehicle that Five Star Ford has helped me with. Everyone at Five Star Ford made us feel at home from the moment we walked through the door. The sales team of Crystal Sanders & John Little did an excellent job . They made the whole process so easy! Anthony in the Finance Department was very knowledgeable about the process and had all of our paperwork ready when we walked into his office. I will definitely be going back to Five Star Ford for my next vehicle and will recommend anyone looking start with Five Star Ford. More
Used 2015 Ford Taurus Limited I was looking for a new or used car but didn't want to break the bank. Alfred El-Darazi had helped em once before and was able to show me a selection I was looking for a new or used car but didn't want to break the bank. Alfred El-Darazi had helped em once before and was able to show me a selection of new and used cars until we finally found a certified pre-owned 2015 Taurus that was perfect. Mr. Tut Edwards helped me seal up the financing and I drove home with the car after a short wait. Everyone was very friendly and helpful. The whole experience could have been stressful but was really pleasant. I would definitely recommend this team to anyone. More
Great service My salesman Lee was very helpful and very explanatory and very patient answered all my questions fully I had a great experience how many is that My salesman Lee was very helpful and very explanatory and very patient answered all my questions fully I had a great experience how many is that More
Impressed I had arguably the best car buying experience in my life at Five Star NRH this past week. From start to finish the engagement, process and communicat I had arguably the best car buying experience in my life at Five Star NRH this past week. From start to finish the engagement, process and communication was pleasurable and seamless. Alayna Richerson was my sales associate and she is nothing short of fantastic. I was additionally impressed with Anthony Snyder in finance during our closing. He's funny, energetic and real. Hard combination to find sometimes in the Finance area. The dealership was clean and attentive to all of our needs. Highly recommend these individuals and the dealership. More
Smooth transaction Verry good saller. Jason made sure a very smouth transaction. We forgot the check at home and he wait until late for us to come back. Verry good saller. Jason made sure a very smouth transaction. We forgot the check at home and he wait until late for us to come back. More
"A refreshingly new and pleasant way to do business" Finally a car buying experience that is truly about the satisfaction of the customer! David Deger, in On-line sales, was a pleasure to work with, He i Finally a car buying experience that is truly about the satisfaction of the customer! David Deger, in On-line sales, was a pleasure to work with, He is very knowledgeable and sincerely concerned about your satisfaction in your purchase. Along with Tut Edwards in finance they made it a very stress free and pleasant experience. I witnessed other 5-Star associates going out of their way to help anyone who needed assistance, I would definitely recommend 5-star Ford to anyone in the market for a new vehicle. More