Five Star Ford

Well above expectations In a nutshell, the experience with William May and Alfred El-Darazi was wonderful. Their time and patience with me was unexpected. Zero pressure from In a nutshell, the experience with William May and Alfred El-Darazi was wonderful. Their time and patience with me was unexpected. Zero pressure from either but 100% kindness and effort to see that I got the truck I wanted. These two gentlemen are the finest I have ever met during my 40 years of buying new vehicles. Well done gentlemen...well done. More

Best Purchase Experience Yet Once again, Rick Dike did an outstanding job getting me everything I wanted. I have always bought my vehicles from Rick. I tell him what I want and Once again, Rick Dike did an outstanding job getting me everything I wanted. I have always bought my vehicles from Rick. I tell him what I want and what features I would like and he gets me what I want and gives me the best deal with no BS. He knows Ford's and has always done me right. I wouldn't ever buy from anyone else. I couldn't come to the dealership to get my vehicle. I told him what I wanted, he found it, sent me pics of it and had it delivered to me in Spring, TX. The best experience yet. That is how much I trust Rick to get me what I want and give me the best deal. Kenny Wilder had all the finance papers ready for me to sign when my new 2016 Ford Escape was delivered to my doorstep. Best dealership, best salesman in Rick Dike and the best finance guy in Kenny Wilder. Thank you so much for a great experience AGAIN. I will definitely continue to tell my friends where to buy their next Ford. I love mine. More

The Tutman Experience Tut Edwards salvaged a deal that nearly didn't get off the ground because of miscommunication. He was able to put together a deal that I was pleased Tut Edwards salvaged a deal that nearly didn't get off the ground because of miscommunication. He was able to put together a deal that I was pleased with. This is my third purchase from Five Star Ford. It's people like Tut Edwards in finance and Alred El-Darazi in sales that will keep me coming back in the future. More

Excellent Service Joshua Lowery service was very responsive and completed my service request on my Ford Fusion in a timely manner. Very impressed with the service over Joshua Lowery service was very responsive and completed my service request on my Ford Fusion in a timely manner. Very impressed with the service overall. I will recommend this dealership and will return More

Excellent Experience The staff was helpful, friendly and no pressure. I had a difficult situation to get out of and they managed to make it happen! I couldn't have had a b The staff was helpful, friendly and no pressure. I had a difficult situation to get out of and they managed to make it happen! I couldn't have had a better car buying experience. Destenee was friendly, personable and up-front. Jimmy in Finance really went above and beyond to help me with my challenging financial situation. I would recommend him again and again! More

HAPPY WIFE HAPPY LIFE!!! Just was looking around when I was approached by Juan Hernandez. He asked what was I interested in and I said that I wanted to run my credit before an Just was looking around when I was approached by Juan Hernandez. He asked what was I interested in and I said that I wanted to run my credit before anything because I didn't want to like a vehicle and not able to get it. To make this story short I drove off in the vehicle my wife wanted!!! Thanks Juan!!!???? More

Great people, great buying experience Crystal Sanders worked with us to put together a somewhat complicated deal involving the purchase of two vehicles with a trade in. We dealt with a lot Crystal Sanders worked with us to put together a somewhat complicated deal involving the purchase of two vehicles with a trade in. We dealt with a lot of variables such as vehicles themselves (one new, one certified used), programs, discounts and trade in value. Through it all she kept on point trying to find a mutually beneficial outcome for all of us. Even enlisting John Little to assist on delivery day. Additionally she made the day special for my son by decorating his car with balloons and ribbons!! She also spotted a tiny chip in my paint that I am sure a less ethical or dedicated person would have simply let go. This resulted in my best dealership buying experiences I have ever had. Freddy Valdovinos and Kenny Wilder got all the documents put together in a timely and accurate fashion, James Connor assisted us with bed liner. Very satisfied with my vehicles and the dealership experience, as well as I am glad that 5 Star is such a great community partner. More

Fantastic experience! Carlos (Charles) was my sale rep for the purchase of my 2016 Ford Escape. I could not be happier. He took the time to answer all of my many questions Carlos (Charles) was my sale rep for the purchase of my 2016 Ford Escape. I could not be happier. He took the time to answer all of my many questions as well as giving me important information I had not thought to ask. Elbert (Tut) was my finance person and he was also very thorough and took his time answering my questions. He was very patient. Both of these young men know their stuff and are greatly appreciated. This was my first time actually buying a brand new car. Five Star Ford is the place to go! * The reason for not giving 5/5 was related to the first sales person I was put with (we did not get along) but that was quickly remedied and I felt well taken care of with Carlos and Tut. Carlos also called a few days later to see if I had any further questions. More

Outstanding Service Thank you, Michael Fitch, for the great service you provided today. He joins great service provided by Jim Rich and James Hopkins. I'll be back. Five Thank you, Michael Fitch, for the great service you provided today. He joins great service provided by Jim Rich and James Hopkins. I'll be back. Five Stars and Two Thumbs Up! More

fast and easy service Walked in looking for a used car to fit my budget. They were able to get me a car I didnt think I would be able to afford and got me out the door in Walked in looking for a used car to fit my budget. They were able to get me a car I didnt think I would be able to afford and got me out the door in my comfort zone. Was in and out with no hastle. More