Five Star Ford

5 Star Experience This was the first I have been to 5 Star Ford in North Richland Hils and I had an amazing experience. I saw the car I wanted test drive online and whe This was the first I have been to 5 Star Ford in North Richland Hils and I had an amazing experience. I saw the car I wanted test drive online and when I got to test drive but was not available. I was met by Hector C. and he made my experience worth the trip. I appreciated his BS attitude and was very honest with me with what could be done to help me. He showed me a few vechile, some out of my range but he was still being honest. We test drove a Ford Edge and fell in love with it. I told Hector lets do this and he worked to meet my needs. All I can say is that was the best experience I ever had at a dealership. I only spent an hour and half before driving off in my new vehicle. They were fast and efficient with no wasted time. 5 Stars to 5 Star Ford!! More

Super sales person; dealership that supports her! Marisa is a class act. She is easy to work with; she could be a good friend. I tell her what I am looking for, she finds it no matter where it is and Marisa is a class act. She is easy to work with; she could be a good friend. I tell her what I am looking for, she finds it no matter where it is and then she works a very fair deal. Marisa is a 5 Star "STAR"; now a member of management and well deserved. Once a customer finds a sales person/dealer manager like Marisa, all the dealership has to do is support her and the customer likes doing business with them. And, repeat business, too. More

Doreen has a heart the size of Texas and a wonderful personality. She made our dreams come true through lots of hard work. I'm a forever customer of Doreen has a heart the size of Texas and a wonderful personality. She made our dreams come true through lots of hard work. I'm a forever customer of Doreen and Five Star Ford. More

2nd purchase from this dealer - 100% satisfied Five Star Ford North Richland Hills deserves all 5 stars. I just completed my 2nd purchase from Rick Dike and the dealership and continue to really a Five Star Ford North Richland Hills deserves all 5 stars. I just completed my 2nd purchase from Rick Dike and the dealership and continue to really appreciate the professionalism and the straight forward experience. Rick, Tut, and the team there have won my business and referrals for sure. More

BEST DEALERSHIP EVER! Team players, professional environment, friendly staff, cross functional, bathrooms were clean, free wifi on property, very good use of property sp Team players, professional environment, friendly staff, cross functional, bathrooms were clean, free wifi on property, very good use of property space, and culturally diverse staff. I came for service only and had no intention to purchase. Their was and is nothing wrong with my truck. Just a scheduled oil change. While I waited, I did what most guys do. I went to the sales side just to look and ended up with a deal my wife and I could not refuse... and I don't even miss my truck! Thank you Five Star Ford for what my wife and I consider the BEST professional dealership experience EVER!!! More

Excellent Customer Service! This is the second vehicle we have purchased from Chad. He has gone out of his way to get us the best deal on what wee were looking for. His customer This is the second vehicle we have purchased from Chad. He has gone out of his way to get us the best deal on what wee were looking for. His customer service is outstanding. He gets the job done in a timely manner without wasting our time. Very personable, easy to talk with. We had the same experience with dealing with Bryan in Finance. There were no high pressure tactics and the process went smoothly. He was very thorough in explaining the details of the lease. Great experience overall. Only complaint from my wife was that the car was not sufficiently detailed for delivery. She had higher expectations from the detail shop. More

Excellent deal with great service and wonderful teams Good deal ,friendly,professionally,and great teams helpful my daughter she happy for the new car she excited ,all the stuff help us step by step, Good deal ,friendly,professionally,and great teams helpful my daughter she happy for the new car she excited ,all the stuff help us step by step, More

Great Shuttle Service Really liked the efficiency and friendliness of the entire service department — all of the shuttle drivers are very courteous and pleasant to ride wit Really liked the efficiency and friendliness of the entire service department — all of the shuttle drivers are very courteous and pleasant to ride with. Excellent job guys! More

Wonderful Experience My experience with Aron Dias and Bob Little was excellent from the call backs to the actual delivery of the vechicle. Would recommend to anyone. My experience with Aron Dias and Bob Little was excellent from the call backs to the actual delivery of the vechicle. Would recommend to anyone. More

My experience was very pleasant. Everything was in the excellent range from start to finish. Ken Mclemore was the salesman but I cannot remember the person in finance that worked with Everything was in the excellent range from start to finish. Ken Mclemore was the salesman but I cannot remember the person in finance that worked with me. 5 Star Ford should be aware that they both are probably 2 of their top employees and if not, 5 Star Ford has the best work force of any Ford dealer in the USA. More