
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great, as always! Doreen was excellent as always. We have purchased 5 cars from her in the last 3 years, and wouldn't use anyone else. Anthony in finance saved us quite Doreen was excellent as always. We have purchased 5 cars from her in the last 3 years, and wouldn't use anyone else. Anthony in finance saved us quite a bit and made the purchase easy. Everyone in the dealership is always friendly and welcoming. More
Above and beyond I had a few issues with the used car I bought. Once I brought it to their the dealerships attention they went above and beyond to make it right. They I had a few issues with the used car I bought. Once I brought it to their the dealerships attention they went above and beyond to make it right. They got me into a new vehicle and we couldn't be happier! More
Excellent!!!! Alfred was a great salesman. He treated you like family instead of just a customer. When you shop at Five Star Ford ask for Al Alfred was a great salesman. He treated you like family instead of just a customer. When you shop at Five Star Ford ask for Al More
The only place I will buy and service my vehicles!!!! Greg Foster sold us our last two vehicles, he was extremely helpful and patient when going through vehicle and finance options. Pedro in service is th Greg Foster sold us our last two vehicles, he was extremely helpful and patient when going through vehicle and finance options. Pedro in service is the most accommodating and best advisor we have had the pleasure of working with. Thanks again to these professionals.... More
Buying a good car. I would like to thank y'all for selling me this car. I love it and it fit me just right. It still rides good.I found I good deal with y'all. Once agai I would like to thank y'all for selling me this car. I love it and it fit me just right. It still rides good.I found I good deal with y'all. Once again Thanks. More
Great to work with Jim did a great job of finding us the vehcile we wanted and presenting us with financing options that worked wtihtin our budget. Thank you Jim. Jim did a great job of finding us the vehcile we wanted and presenting us with financing options that worked wtihtin our budget. Thank you Jim. More
"A Dealership Like No Other" At Five Star Ford in North Richland Hills, Texas, the entire staff was so wonderful especially Doreen Parker our saleswoman! We weren't the easiest cu At Five Star Ford in North Richland Hills, Texas, the entire staff was so wonderful especially Doreen Parker our saleswoman! We weren't the easiest customers to please, changing our minds back and forth several times, but Doreen never missed a beat and found exactly what we wanted and with a huge smile every time! We feel like were part of the Five Star family now not only because we bought a few trucks but because we made some friends in the process and we can honestly recommend Five Star Ford to anyone and everyone that is in need of a vehicle of any kind!!! We will never buy another vehicle from any other dealership except for Five Star Ford!!! We love Doreen Parker and Five Star Ford in North Richland Hills, Texas!!! More
It's the little things I had been a previous customer of five star ford for ten years. I wasn't their customer for 2 1/2 years. I saw the good, the bad and the ugly at other I had been a previous customer of five star ford for ten years. I wasn't their customer for 2 1/2 years. I saw the good, the bad and the ugly at other dealerships. I had been looking at a certain vehicle for a while at Five Star Ford. I was helped immediately and they were very courteous and helpful. I was helped by Freddie and Hector and they were knowledgeable and they were never pushy and I didn't feel rushed. I was told by the salesmen that at Five Star Ford they are all family and the customers are also family. I was treated very well by the sales team. I had a great experience and loved the customer service. I also like that they open the door for you, it doesn't happen at a lot of other places. More
Final Thoughts I was greeted and treated very well and want to thank everyone who helped me with this purchase and the process was as painless as possible. I was greeted and treated very well and want to thank everyone who helped me with this purchase and the process was as painless as possible. More
Great dealership! I generally do not like dealerships. Swarming like bees, deceiving, tricky, and over-bearing; however, this experience was great! David is a great sal I generally do not like dealerships. Swarming like bees, deceiving, tricky, and over-bearing; however, this experience was great! David is a great salesmen. He was patient and worked his hardest for me to get the best pricing. Tut was fast, to the point, and very accurate, not to mention he had such a great attitude and was just nice to be around after hanging out at the dealership for several hours. The only downside, and I mean only, was the pricing. I do believe the price could have been better, but it's a dealership and we all know how they work. I typically try to stay far fro dealers, but if I am to buy another vehicle in the future, new or used, it will be through this dealership again, preferably with David. More