
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 8,581 reviews
Mel Seibel and Bob Little made the purchase of my new Ford Focus the best car buying experience simply by listening to what I wanted and not trying to bullying me into anything else. They were very helpf Ford Focus the best car buying experience simply by listening to what I wanted and not trying to bullying me into anything else. They were very helpful and friendly. Customer Service seems to be a lost art but not at Five Star Ford in North Richland Hills. Awesome! More
Carlos Perez was extremely well versed on the truck we purchased and he was an excellent salesman. He also recommended we take the Sync class. (we did) This is the second truck we have purchased from this purchased and he was an excellent salesman. He also recommended we take the Sync class. (we did) This is the second truck we have purchased from this dealership and have been satisfied with the service so far. More
Jonathan was outstanding to work with while I had to have some warranty work completed. I was issued a loaner to assist with getting back and forth to work. Jonathan has a great attitude and made the inconve some warranty work completed. I was issued a loaner to assist with getting back and forth to work. Jonathan has a great attitude and made the inconvenience less of a pain. He quickly had me checked in and out at the cashier's office. More
I work with Doyle Wells and he was very helpful. We went on a test drive he showed me all the features of the car and then after wards he did not want to leave my father out so he showed him all the feature on a test drive he showed me all the features of the car and then after wards he did not want to leave my father out so he showed him all the features as well. Very Very friendly place. Everybody in there were so nice and they made me feel really good about my purschase. I will go back to them for any car needs that I have and also when I am ready to trade my car in. Great Pleace More
Diron, Gary and Anthony worked so hard to get me the vehicle and payments i wanted. They were all so friendly and made me feel so comfortable and important. This is the 4th vehicle i have purchased from vehicle and payments i wanted. They were all so friendly and made me feel so comfortable and important. This is the 4th vehicle i have purchased from 5 star ford and have been completely satisfied with the vehicle and service i received each time. More
I purchased a new Ford escape for my wife last week. Aaron was excellent and professional. It was an excellent experience and will continue working with him in the future. Aaron was excellent and professional. It was an excellent experience and will continue working with him in the future. More
I gave Five Star Ford and the personnel identified a great rating because that is how I feel about Ford and Ford products. The employees there have been exceptional. I have purchased six vehicles from great rating because that is how I feel about Ford and Ford products. The employees there have been exceptional. I have purchased six vehicles from Five Star Ford since the 2001. I contacted Kelly Blackwell in internet sales and met with him about the vehicle that I was interested in purchasing. Kelly introduced me to Marisa Thompson and she took over my purchase from then on. Since then I have purchase the other vehicles. I purchased all of the through Marisa and am very pleased. I have been treated very good each and every time that I have come to the dealership for any reason whether it was for service or just SYNC advice or a question about something. All personnel there ; from the Receptionist in the showroom to the Ladies that I pay my money to in the service department are very good. All are polite and helpful anytime I am there. More
Staff was very helpful bringing in the vehicle that we wished to buy. The price “negation” was painless and the back and forth was surprisingly fast. I fell that my salesman was working for me, and helpin wished to buy. The price “negation” was painless and the back and forth was surprisingly fast. I fell that my salesman was working for me, and helping to get the best price. The aftermarket shop did a great job on the tint. Eddie was very in debt in showing me all the features of the vehicle and ensuring I knew where I could get more help on the Sync features in the future if I wanted them. This is my second time to buy a vehicle at Five Star (06 Mustang GT / 14 Explore Sport) and I will continue to buy vehicle from here. More
I Have know Doreen for many years as a Friend, this time i had the pleasure to know her as my sales rep, honestly she was wonderful not only because he helped me but because she found the perfect car for my i had the pleasure to know her as my sales rep, honestly she was wonderful not only because he helped me but because she found the perfect car for my needs and also one that i loved. The deal was fast, precise and accurate to my budget; I had a great time while looking for my car and she was more than helpful. I'm very happy with my Ford Escape, love the color so much, is my First SUV and I'm happy that i purchased it with Doreen. Thank you ? More
Best experience with Sam ever buying a vehicle. He represents you well. Thank you for being so nice Sam. We will send referrals to Sam. represents you well. Thank you for being so nice Sam. We will send referrals to Sam. More