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Five Star Ford

North Richland Hills, TX

4.9
8,601 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,601 reviews

June 25, 2012

Everyone was very friendly, helpful, and efficient to get everything with the whole car buying process. They made the process goes faster, smoothly, and enjoyable. More

by datng8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doreen Parker, Doreen Parker Bainbridge
June 25, 2012

Very professional and friendly. Like the help given with all the extra's on the car and the time spent explaining all the features. The way everyone there was doing their job and helping each other if neede More

by Sm1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mellado
June 23, 2012

Justin Compton was very quick to respond to our initial online inquiry with the info we needed at that time. We weren't quite ready to buy and he didn't constantly inundate us with phone calls or emails. More

by Hula girl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Compton, Jim Rich
June 22, 2012

James did a great Job on helping me thru the sell. Also the finace guy was great on doing the paper work. Your dealer ship is #1 in my book. Looking forward to having them sell my next new ford. Tom Daus More

by tom daus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Garrett
June 21, 2012

Customer experience was great, but we were hoping to get a better price on the vehicle. I believed they could have reduced more on the car, because I had been inquiring about the vehicle for over a week and More

by Brogers710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Greene
June 21, 2012

I found Jason to be very patient with me as I evaluated various F-150 options, often discounting one initially and then circling back with a renewed interest. We looked at a number of combinations, eventua More

by grigalis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 21, 2012

I have bought 10 vehicles from 5 Star Ford, 3 used and 7 new. I had a good experience with each purchase. Alfred and Jeff and the rest of the team took real good care of me. 5 Star Ford has serviced and More

by 78hl31vj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 21, 2012

Everyone seemed to go out of their way to greet me and help. Sam Limo did a great job showing me the car and answering all my questions. A pleasant buying experience. And I love my new Mustang! More

by rhubley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Can't remember the finance guy's name
June 21, 2012

Great service. Tony helped me order my dream truck and it worked out great. He called me during the process and let me know where the truck was in the process. He was great and I would recommend my friends a More

by scottsumerford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Mellado
June 20, 2012

I have given the ratings of 5 because our experience was very good working with Hector. He was enjoyable and did make the experience pleasant and hassle free. Things happened as he said they would and did More

by TonyMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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