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Five Star Ford

North Richland Hills, TX

4.9
8,601 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,601 reviews

February 22, 2011

This is the 4th car that I have purchased from Five Star Ford. I would highly recommend them to anyone looking to purchase a vehicle. Eric Petsch our salesman was so helpful, friendly, and made the whole More

by lisapayne08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Petsch, Justin Allerheligen, Daniel Flores
February 21, 2011

The entire buying experience was by far the best car buying experience I have ever had. Everyone helped with any issues I had without ever trying to pressure me at all. Even though I probably was a pain More

by ACCUBAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryn Harkins, Jay, Jack(Finance), Jack Geier
February 18, 2011

Just stopped in for a little assistance with our F-150 that we purchased five months ago. Justin Allerheiligen, our salesman, came outside to greet us, tweaked our system, and answered the questions we h More

by nstanley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin allerheiligen
February 18, 2011

Rick totally delivered what he said he would! My past experience has to say the least has been miserable. With Rick and my experience it has totally changed the way I feel about a Car Salesman. Honesty More

by tmcnair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dyke...I don't have the finance gentelmans name but he was great as well.
February 17, 2011

Best car buying experience I have had. Mike was not cocky or pushy. Very curteous and professional. Was with me till the deal was done. I asked to be picked up at work to finsih the deal and he met me at th More

by okiedude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kennemer
February 17, 2011

I just purchased my second vehicle in the last 11 months from 5 Star. I will sum it up like this, the experience from start to finish was as close to a pleasure as you could possibly come when making a new More

by gtpratt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Mellado, Jeff Crabtree, Tony Mellado, Anthony Snyder
February 17, 2011

I bought two cars in eight days from Justin. I had some special needs and had to cut expenses. Justin worked the numbers and got me into a 2011 Explorer. Justin had all the paper work done and on Saturday More

by jeff Garrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Compton and Jousha Fitcher, Justin Compton
February 16, 2011

Jason Howell was very helpful and professional. He explained everything in detail. My wife was happy since he showed her how to operate the sync system that came with the car. I actually went to seve More

by jbird3524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Howell
February 13, 2011

After Marisa responded to my email inquiry quickly we spoke on the phone about what I was looking for in a car and by the time I arrived in the showroom she had done her homework and had a couple of choi More

by knotric121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marisa Thompson
February 13, 2011

Called ahead and informed Rick what type of vehicle I was interested in and when I arrived at the dealership, he had the exact vehicle waiting for me. Outstanding! It was a pleasure to work with a true profe More

by ktyner19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Dike
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